X
Tryk her for at gå til webstedets mobilversion.

Supportforum

Unable to download

Skrevet

I can't download any type of file since yesterday, didn't change anything. Files just 'Fail' when i click download, they didn't even start downloading. I already tried Safe mode, uninstalling Antivirus (Kaspersky), and everything of this article: https://support.mozilla.org/en-US/kb/cant-download-or-save-files Here are some examples, tried to save facebook images and failed, same to 'Malwarebytes' launcher.

I can't download any type of file since yesterday, didn't change anything. Files just 'Fail' when i click download, they didn't even start downloading. I already tried Safe mode, uninstalling Antivirus (Kaspersky), and everything of this article: https://support.mozilla.org/en-US/kb/cant-download-or-save-files Here are some examples, tried to save facebook images and failed, same to 'Malwarebytes' launcher.
Vedhæftede skærmbilleder

Valgt løsning

other affected users were able to fix this by going into the registry and removing keys about parental controls there, for example see: https://support.mozilla.org/en-US/questions/1270069

Læs dette svar i sammenhæng 0
Citér

Yderligere systemdetaljer

Program

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

Yderligere information

Luk
philipp
  • Top 25 Contributor
  • Moderator
5324 løsninger 23509 svar

hi, could you try to disable parental controls for the affected account?: Unable to download files in Windows 10 when Parental Controls are on

hi, could you try to disable parental controls for the affected account?: [[Unable to download files in Windows 10 when Parental Controls are on]]
Fandt du dette nyttigt? 0
Citér

Spørgsmålsstiller

Hi, thank you for your answer. Im not on a familly group.

Hi, thank you for your answer. Im not on a familly group.

Ændret af matiasruiz94 den

Fandt du dette nyttigt?
Citér
philipp
  • Top 25 Contributor
  • Moderator
5324 løsninger 23509 svar

Valgt løsning

other affected users were able to fix this by going into the registry and removing keys about parental controls there, for example see: https://support.mozilla.org/en-US/questions/1270069

other affected users were able to fix this by going into the registry and removing keys about parental controls there, for example see: https://support.mozilla.org/en-US/questions/1270069
Fandt du dette nyttigt? 0
Citér

Spørgsmålsstiller

I found the folder 'Users' on 'Parental Control', export it but when i try to delete it gives me an error message saying 'Error at trying to delete key' This is the folder

I found the folder 'Users' on 'Parental Control', export it but when i try to delete it gives me an error message saying 'Error at trying to delete key' This is the folder
Fandt du dette nyttigt?
Citér
Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.