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Sudden - Firefox crashes in safe-mode and after refresh

Skrevet

Crash ID: bp-f5096bed-08dd-4c82-8d59-fd1040190920 Crash ID: bp-7ee903eb-a932-46a1-bf94-435640190920 Crash ID: bp-9c47d02e-e3ae-4679-8562-bff2b0190920

My FF install has been mostly static and definitely static in terms of my intervention in the past week but suddenly, after using the browser for 30 minutes on Sep 19, I now incur crashes after approximately 2 seconds upon FF starting.

Crash ID: bp-f5096bed-08dd-4c82-8d59-fd1040190920 Crash ID: bp-7ee903eb-a932-46a1-bf94-435640190920 Crash ID: bp-9c47d02e-e3ae-4679-8562-bff2b0190920 My FF install has been mostly static and definitely static in terms of my intervention in the past week but suddenly, after using the browser for 30 minutes on Sep 19, I now incur crashes after approximately 2 seconds upon FF starting.

Valgt løsning

Left webroot running and disabled / shutdown MWB. A new refreshed and updated (available today) FF is now functioning. Started MWB and FF continues to function. Thanks for the analysis.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36

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philipp
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5304 løsninger 23419 svar

Nyttigt svar

hi, the reports show that two different security tools (webroot, malwarebytes) are hooking into the firefox process at the same time, which may be problematic - can you try to remove one or both of them to see if this is making any difference?

hi, the reports show that two different security tools (webroot, malwarebytes) are hooking into the firefox process at the same time, which may be problematic - can you try to remove one or both of them to see if this is making any difference?
Fandt du dette nyttigt? 1
Citér

Valgt løsning

Left webroot running and disabled / shutdown MWB. A new refreshed and updated (available today) FF is now functioning. Started MWB and FF continues to function. Thanks for the analysis.

Left webroot running and disabled / shutdown MWB. A new refreshed and updated (available today) FF is now functioning. Started MWB and FF continues to function. Thanks for the analysis.
Fandt du dette nyttigt?
Citér
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