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Problem with fonts

  • 12 svar
  • 1 har dette problem
  • 6 visninger
  • Seneste svar af McCoy

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Hello. I have a problem with fonts. Please see the printscreen file.

Hello. I have a problem with fonts. Please see the printscreen file.
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Alle svar (12)

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Hello ak-tav,

From your screenshot I can't really tell what the font problem is, probably because I don't speak the language.

But your system details show that you need to update your Adobe Flash Player - you're running a very old version, which can cause problems, and just might be the culprit here .....

Would you please uninstall your current version and install the latest version, which is 32.0.0.238

Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

https://get.adobe.com/flashplayer/

Note : some 'extras' may be offered in the download.

If that doesn't fix the problem, we'll have to look for another solution ....

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McCoy said

From your screenshot I can't really tell what the font problem is, probably because I don't speak the language.

Please explain the font issue better.

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It is likely that the problem is that the letters are too much spaced what makes reading more difficult.

I t i s l i k e l y t h a t t h e p r o b l e m i s t h a t t h e l e t t e r s a r e t o o m u c h s p a c e d w h a t m a k e s r e a d i n g m o r e d i f f i c u l t .

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cor-el said

It is likely that the problem is that the letters are too much spaced what makes reading more difficult.

I t i s l i k e l y t h a t t h e p r o b l e m i s t h a t t h e l e t t e r s a r e t o o m u c h s p a c e d w h a t m a k e s r e a d i n g m o r e d i f f i c u l t .

Very astute  !

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McCoy said

Hello ak-tav, From your screenshot I can't really tell what the font problem is, probably because I don't speak the language. But your system details show that you need to update your Adobe Flash Player - you're running a very old version, which can cause problems, and just might be the culprit here ..... Would you please uninstall your current version and install the latest version, which is 32.0.0.238 Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html https://get.adobe.com/flashplayer/ Note : some 'extras' may be offered in the download. If that doesn't fix the problem, we'll have to look for another solution ....

Hello. I did as you said with Flash Player but the result is absent. Please see the screen shots.

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Too bad that updating Flash didn't change anything, but you needed to update Flash anyway, to avoid (other) problems in the future - so : well done !

Back to the font problem : Can you confirm that cor-el is right about what the problem actually is ?

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McCoy said

Too bad that updating Flash didn't change anything, but you needed to update Flash anyway, to avoid (other) problems in the future - so : well done ! Back to the font problem : Can you confirm that cor-el is right about what the problem actually is ?

Yes, cor-el is right - "I t i s l i k e l y t h a t t h e p r o b l e m i s t h a t t h e l e t t e r s a r e t o o m u c h s p a c e d"

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ak-tav said

Yes, cor-el is right - "I t i s l i k e l y t h a t t h e p r o b l e m i s t h a t t h e l e t t e r s a r e t o o m u c h s p a c e d"

Thank you !

If I knew how to get your proper letter-spacing back I would post the solution right now, but this is something I know nothing about .....

I'm sure that cor-el (or someone else) will be able to get things back to normal for you.

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Just out of curiosity I went to https://www.avito.ru/cheboksary and
there was normal spacing between letters.

Opened the web console (Ctrl+Shift+K) => Inspector (on the left) => Fonts (on the right) and next to "spacing" it says : "normal - 0 em".

What does it say when you do that ?

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This could be a problem with the font that Firefox uses in your case.

I see this rule:

  • font-family: Arial,'Helvetica Neue',Helvetica,sans-serif;

We have seen cases before where Helvetica fonts are causing issues.

You can check in the Font tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.

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McCoy said

Just out of curiosity I went to https://www.avito.ru/cheboksary and
there was normal spacing between letters. Opened the web console (Ctrl+Shift+K) => Inspector (on the left) => Fonts (on the right) and next to "spacing" it says : "normal - 0 em". What does it say when you do that ?

Hello, McCoy I did as you said - spacing=0 but the font (MS PGothic) is not that I choose in my preferences. See 2 screenshots, please

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I just went to that site again and checked which font is used : Arial ....

Also compared my font settings to yours : exactly the same .....

I haven't a clue why this is different on your side, but I'm sure that cor-el (or someone else) will know.