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Can't DL tabs within website

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In Firefox Wife can't download a link that is in a website. Three different websites exhibit same problem. When clicking on a link, nothing happens. The sites worked normally four days ago. She switched to Edge and the links DL'ed normally.

In Firefox Wife can't download a link that is in a website. Three different websites exhibit same problem. When clicking on a link, nothing happens. The sites worked normally four days ago. She switched to Edge and the links DL'ed normally.

Valgt løsning

I cannot "saveLinkAs" . When I try I get garbage in the box. In any case the kb refs solved the problem. When I went to options I found that the PDF viewer was set to Save. How that came about is a mystery. When set to internal viewer the link opened satisfactory. Thanks

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Yderligere systemdetaljer

Installerede plugins

  • Shockwave Flash 32.0 r0

Program

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

Yderligere information

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Jeremy Sanders
  • Top 25 Contributor
12 løsninger 142 svar

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu: * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''. '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Safe Mode window appears, select "Start in Safe Mode". ;[[Image:SafeMode-Fx35]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem.
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Spørgsmålsstiller

Safe mode didn't solve the problem. Placed mouse over "click here" and noted a valid link at the bottom of the page but when I clicked nothing happened.

Safe mode didn't solve the problem. Placed mouse over "click here" and noted a valid link at the bottom of the page but when I clicked nothing happened.
Fandt du dette nyttigt?
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WestEnd
  • Top 25 Contributor
60 løsninger 5366 svar

Since no one knows what site is the problem or can have a matching sample site that exhibits the same problem this will be hard for anyone to diagnosis what is the cause.

Since no one knows what site is the problem or can have a matching sample site that exhibits the same problem this will be hard for anyone to diagnosis what is the cause.
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Citér

Spørgsmålsstiller

Since three sites exhibit the same problem, I feel there is a hiccup in FF so I reinstalled it. Alas, the problem did not go away.

Since three sites exhibit the same problem, I feel there is a hiccup in FF so I reinstalled it. Alas, the problem did not go away.
Fandt du dette nyttigt?
Citér
cor-el
  • Top 10 Contributor
  • Moderator
17407 løsninger 157253 svar

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

See also:

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. *https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10 See also: *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Ændret af cor-el den

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Citér

Spørgsmålsstiller

Safe mode doesn't fix problem. Even re-installed FF. Negative. All the links are PDFs. Thought the problem might be in Acrobat Reader but AR works fine outside FF.

Safe mode doesn't fix problem. Even re-installed FF. Negative. All the links are PDFs. Thought the problem might be in Acrobat Reader but AR works fine outside FF.
Fandt du dette nyttigt?
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cor-el
  • Top 10 Contributor
  • Moderator
17407 løsninger 157253 svar

Nyttigt svar

Can you use "Save Link As" in the right-click context menu to save the file ?

See also:

Can you use "Save Link As" in the right-click context menu to save the file ? See also: *https://support.mozilla.org/en-US/kb/view-pdf-files-firefox *https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file
Fandt du dette nyttigt? 1
Citér

Valgt løsning

I cannot "saveLinkAs" . When I try I get garbage in the box. In any case the kb refs solved the problem. When I went to options I found that the PDF viewer was set to Save. How that came about is a mystery. When set to internal viewer the link opened satisfactory. Thanks

I cannot "saveLinkAs" . When I try I get garbage in the box. In any case the kb refs solved the problem. When I went to options I found that the PDF viewer was set to Save. How that came about is a mystery. When set to internal viewer the link opened satisfactory. Thanks
Fandt du dette nyttigt?
Citér
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