X
Tryk her for at gå til webstedets mobilversion.

Supportforum

login problems

Skrevet

I have a firefox account for many years. my email provider went bankrupt, and I have no longer access to my emails. now I did reinstall firefox on my computer, and wanted to migrate my longterm account. I was able to log in successfully, but there was also an email sent to the bankrupt provider. email is returning immediately, and my account is now blocked. How do I get into my account?

I have a firefox account for many years. my email provider went bankrupt, and I have no longer access to my emails. now I did reinstall firefox on my computer, and wanted to migrate my longterm account. I was able to log in successfully, but there was also an email sent to the bankrupt provider. email is returning immediately, and my account is now blocked. How do I get into my account?
Citér

Yderligere systemdetaljer

Program

  • User Agent: Mozilla/5.0 (Android 9; Mobile; rv:67.0) Gecko/67.0 Firefox/67.0

Yderligere information

Luk
Seburo
  • Top 10 Contributor
  • Moderator
712 løsninger 5227 svar

Hi

Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in this article.

Hi Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in this [https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer article].
Fandt du dette nyttigt? 0
Citér

Spørgsmålsstiller

This is sonething I do not understand. Same Computer, I have password and login data. Why do I have to confirm man old email adress again? Makes no sense at all. All my passwords and login datas are stored in my firefox account.

This is sonething I do not understand. Same Computer, I have password and login data. Why do I have to confirm man old email adress again? Makes no sense at all. All my passwords and login datas are stored in my firefox account.
Fandt du dette nyttigt?
Citér

Spørgsmålsstiller

this makes no sense to me. It is the same computer, and I have login data and password. So why I have to confirm an old email adress again? Makes no sense to me at all. The more because I reinstalled Firefox due to Mozilla is asking me again and again to do it. allthough everything worked just perfect. I doing it I loose all my passwords and login datas Which I have stored there? Good Job Mozilla

this makes no sense to me. It is the same computer, and I have login data and password. So why I have to confirm an old email adress again? Makes no sense to me at all. The more because I reinstalled Firefox due to Mozilla is asking me again and again to do it. allthough everything worked just perfect. I doing it I loose all my passwords and login datas Which I have stored there? Good Job Mozilla
Fandt du dette nyttigt?
Citér

Spørgsmålsstiller

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla
Fandt du dette nyttigt?
Citér

Spørgsmålsstiller

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla
Fandt du dette nyttigt?
Citér

Spørgsmålsstiller

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla
Fandt du dette nyttigt?
Citér

Spørgsmålsstiller

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla
Fandt du dette nyttigt?
Citér
Seburo
  • Top 10 Contributor
  • Moderator
712 løsninger 5227 svar

The email is an important step in the verification process. Sync is designed to help you move data between two copies of Firefox, it is not suitable as an online back up service.

The email is an important step in the verification process. Sync is designed to help you move data between two copies of Firefox, it is not suitable as an online back up service.
Fandt du dette nyttigt? 0
Citér
Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.