Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password store empty after sync

  • 7 svar
  • 1 har dette problem
  • 7 visninger
  • Seneste svar af Paul

more options

I've completed a sync of my login information but when I go to about:logins it's empty.

Where are all my logins?

I've completed a sync of my login information but when I go to about:logins it's empty. Where are all my logins?

Alle svar (7)

more options

Are you using the master password on desktop?

more options

No. I don't understand the relevance though — master passwords are local?

more options

No. I don't understand the relevance though — master passwords are local?

more options

Turns out that they appeared as few hours later, despite having informed me of a successful sync immediately. Not sure what took so long — I checked the page repeatedly after the confirmation, and it remained empty.

more options

This link has more information about master password https://support.mozilla.org/en-US/kb/using-master-password-sync

more options

Once again, I fail to see why the master password is brought up at all.

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.