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With new update I can't access my old profiles

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  • 2 har dette problem
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  • Seneste svar af jscher2000

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Good morning/day/evening, two days ago my firefox updated to 67 version and now I can't access my old profiles. I've tried about:profiles and firefox.exe -p. It just doesn't see profiles except new default one. How do I "repair" them?

Alle svar (3)

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Hi ReaganHaz, I'm sorry to hear about this problem. If I understand correctly, the about:profiles page does not list all of your profile folders.

Are all of your profiles in the standard location, meaning, here:

C:\Users\your_username\AppData\Roaming\Mozilla\Firefox\Profiles

(To navigate into AppData, you need to set Windows to show hidden files and folders: https://support.microsoft.com/en-us/h.../windows-show-hidden-files)

In the old days -- before Firefox 67 -- I would have recommended using "Method 2" in our support article on the missing profile issue. That is to rename Profiles.ini to something like ProfilesOLD.ini and then let Firefox generate a new one at startup. However, to be completely honest, I have not tested that in the current release and really don't know whether it still works. For that reason, I suggest backing up your profile folders before doing anything drastic.

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Looks like Profiles.ini did broke. I wrote correct paths in there and it worked. Thanks for reply. P.S. "Method2" didn't work. It just "forgot" even the last profiles and created new "default" profile.

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Thank you for the update. I may need to mess around on an old laptop to get a better idea of what is going on.

I don't know whether it would be useful right now, but for possible reference, you may be able to extract a copy of an older Profiles.ini file from a restore point. Do not use Windows 7's system restore feature! Instead, use the Previous Versions tab:

right-click the Profiles.ini file > Properties > Previous Versions

Windows will search restore points and show any shadow copies of the file that it made when doing system updates. You can Copy/Export a file out to a neutral location (I wouldn't replace your new file) so you have it for reference.