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Firefox hangs - but only on start-up

Skrevet

Hello all,

I am using Windows 10 64-bit. I have Firefox version 66.0.1

Everytime I open Firefox, after about 20-30 seconds, the application hangs. I get the "Not Responding" message in the menu bar, and the cursor pointer changes to a spinning blue circle.

The application hangs usually for up to 2 mins before returning to normal. It then always works perfectly for the rest of the browsing session. I've tried closing in Task Manager and relaunching, but the same thing happens.

Has anyone solved this issue?

Thanks

Hello all, I am using Windows 10 64-bit. I have Firefox version 66.0.1 Everytime I open Firefox, after about 20-30 seconds, the application hangs. I get the "Not Responding" message in the menu bar, and the cursor pointer changes to a spinning blue circle. The application hangs usually for up to 2 mins before returning to normal. It then always works perfectly for the rest of the browsing session. I've tried closing in Task Manager and relaunching, but the same thing happens. Has anyone solved this issue? Thanks

Yderligere systemdetaljer

Program

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Yderligere information

Luk
FredMcD
  • Top 10 Contributor
4269 løsninger 59866 svar

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 66.0.2 March 27, 2019

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version '''66.0.2''' March 27, 2019

Spørgsmålsstiller

I now have Version 66. 0.2, but the problem occurred again today, although on the first test Firefox only froze for about 20 seconds after start up.

I now have Version 66. 0.2, but the problem occurred again today, although on the first test Firefox only froze for about 20 seconds after start up.
FredMcD
  • Top 10 Contributor
4269 løsninger 59866 svar

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?