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chatten with kpn

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  • Seneste svar af FredMcD

gentiaan
gentiaan
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I can't chat with my provider KPN. When I click on the button "chat" nothing happens. With Chrome it works, how come?

I can't chat with my provider KPN. When I click on the button "chat" nothing happens. With Chrome it works, how come?

Valgt løsning

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

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FredMcD
FredMcD
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Valgt løsning

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}