Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox sent me a prompt to update I didn't then. now says "any search" and does not show firefix at all

  • 2 svar
  • 1 har dette problem
  • 25 visninger
  • Seneste svar af McCoy

more options

I was asked to update Firefox. I started but didn't finish. Now I can't even go on. It says "any search". I updated on the internet and on my phone but it didn't sink with my old firefox. I don't want to loose my bookmarks. There is no new Firefox icon.

Valgt løsning

If you have lost Firefox on your computer, you should be able to simply download Firefox from the Mozilla website. Since your Firefox profile (the folder that saves your Firefox data) is stored separately from the Firefox installation directory, you can reinstall Firefox without losing your Firefox data.

If you are still concerned about losing your data, you can back up your Firefox profile folder before reinstalling Firefox just to be safe.

Læs dette svar i sammenhæng 👍 1

Alle svar (2)

more options

Valgt løsning

If you have lost Firefox on your computer, you should be able to simply download Firefox from the Mozilla website. Since your Firefox profile (the folder that saves your Firefox data) is stored separately from the Firefox installation directory, you can reinstall Firefox without losing your Firefox data.

If you are still concerned about losing your data, you can back up your Firefox profile folder before reinstalling Firefox just to be safe.

more options

EllenLois said

I was asked to update Firefox. I started but didn't finish. Now I can't even go on. It says "any search".

Hello EllenLois,

In case the above doesn't solve the problem - would you please take a look at these search results .....

Especially for Mac : https://www.malwarebytes.com/mac/