Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Can't make secondary email my primary email even though I followed instructions! Now what do I do?

  • 1 svar
  • 1 har dette problem
  • 31 visninger
  • Seneste svar af cor-el

more options

I cannot change my primary email. I followed your instructions to make my secondary email my primary email. When I saw that I had no secondary email filled in I tried to add the one I usually use but the message said this account already exists. I know it does because I have been sent messages to that (the secondary email) when there was a problem. I'm stuck. I have no idea what to do.

Ændret af Muffers den

Valgt løsning

Can you login to that secondary email address and possibly remove that account if it exists?

Læs dette svar i sammenhæng 👍 1

All Replies (1)

more options

Valgt løsning

Can you login to that secondary email address and possibly remove that account if it exists?