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when I upload zip files from wetransfer, teh upload is not progressing with the message unknown time remaining (in French : temps restant indéterminé)

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I tried all recommended actions of your help pages but without success, including desactivation of fire wall and firefox in without failure mode (in French : mode sans échec). Upload is working well with Google Chrome. Thanks in advance for your help.

I tried all recommended actions of your help pages but without success, including desactivation of fire wall and firefox in without failure mode (in French : mode sans échec). Upload is working well with Google Chrome. Thanks in advance for your help.

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  • Shockwave Flash 32.0 r0

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

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cor-el
  • Top 10 Contributor
  • Moderator
17482 løsninger 157985 svar

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference. Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10