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Refreshed and now passwords and bookmarks are gone. Help!

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I refreshed Mozilla which clearly stated that all passwords and bookmarks would be kept however they are gone. I have copied logins (which is an Adobe Acrobat file, not a json) from my old Firefox Data to my Firefox Profile folder. I have also copied the key4.db - neither returned my passwords or bookmarks. Please help.

I refreshed Mozilla which clearly stated that all passwords and bookmarks would be kept however they are gone. I have copied logins (which is an Adobe Acrobat file, not a json) from my old Firefox Data to my Firefox Profile folder. I have also copied the key4.db - neither returned my passwords or bookmarks. Please help.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0

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FredMcD
  • Top 10 Contributor
4254 løsninger 59582 svar

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


Ozbaby said

I have also copied the key4.db

key3.db [v58+] key4.db and logins.json : These are the password files. Copy Both !

Look on your desktop. Do you see a folder called; '''Old Firefox?''' https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible ------------- ''Ozbaby [[#question-1240536|said]]'' <blockquote> I have also copied the key4.db </blockquote> '''key3.db''' [v58+] '''key4.db''' and '''logins.json''' : These are the password files. '''Copy Both ! '''