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BBC signin doesn't work

  • 5 svar
  • 1 har dette problem
  • 5 visninger
  • Seneste svar af FFus3r

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When I try to use the BBC i-player, it asks me to sign on. Clicking the signon button doesn't do anything. Opening as a separate tab produces a blank screen. Unfortunately this is obstructing my research and I need an answer PDQ. Resorting to using Edge browser fornow.

Alle svar (5)

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Tracking protection is already off;

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This changed its behaviour; the sign-in appears in a popup. But it still doesn't respond. What gets me is why it stopped working. Who broke it? Why don't they just leave things alone?

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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.