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Firefox crashes

  • 6 svar
  • 2 har dette problem
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  • Seneste svar af Xical

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FF crash at start , normal and safe mode, checked bitdefender and windows defender for possible blocks from them but can't see anything. Nightly is also installed and is working normaly Crash ID: bp-8601ecf8-da07-4948-a872-866c90180921

Valgt løsning

Renamed folder "mozilla firefox " to "oldmozillafirefox" in c:program files,

installed FF, option for re-install shows, FF reinstall and done, FF working again.

Thank you.

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Sorry, there is a hidden bug related to this crash signature and the public information is scant (as far as I can see from the Bugzilla tab of the crash report linked in your question):

Updated • 4 hours ago
status-firefox62: affected → fixed
status-firefox63: affected → fixed
status-firefox64: affected → unaffected
status-firefox-esr60: affected → fixed

Your crash may have a different origin. Can you provide any other crash report IDs that might shed additional light?

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jscher2000 said

Sorry, there is a hidden bug related to this crash signature and the public information is scant (as far as I can see from the Bugzilla tab of the crash report linked in your question):
Updated • 4 hours ago
status-firefox62: affected → fixed
status-firefox63: affected → fixed
status-firefox64: affected → unaffected
status-firefox-esr60: affected → fixed

Your crash may have a different origin. Can you provide any other crash report IDs that might shed additional light?

Crash ID: bp-1e1ad60e-37c1-45e9-bfab-9dc7b0180921

Crash ID: bp-b556e058-0846-4fac-a205-a66950180918

Crash ID: bp-4f4446d9-75cf-41c1-955a-18c510180915

Crash ID: bp-e396a7fa-8863-450c-9f66-f3d930180915

Those are all the reports I have in a span of 6 days, I was sure I had more but only these are in the submitted folder.

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this crash is caused by downgrading with a profile that has been touched by nightly. there should be a firefox 62.0.2 update addressing that crash very soon (within a couple of hours).

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I misread your original question before; all of those reports are for Firefox 62 and not Nightly. There is an update for Firefox 62 due out shortly that hopefully will help.

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Thank you for your answers jscher2000 & philipp, will check after returning from job.

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Valgt løsning

Renamed folder "mozilla firefox " to "oldmozillafirefox" in c:program files,

installed FF, option for re-install shows, FF reinstall and done, FF working again.

Thank you.