Seneste svar på empty bookmarkshttps://support.mozilla.org/da/questions/12226502018-07-08T16:15:59-07:00Maybe just move the places.sqlite file to another location for now, then you still have a copy.
2018-07-08T16:15:59-07:00cor-elhttps://support.mozilla.org/da/questions/1222650#answer-1131037<p>Maybe just move the places.sqlite file to another location for now, then you still have a copy.
</p>cor-el said
You can remove places.sqlite from the profile folder and keep a copy in a safe place f2018-06-30T19:49:14-07:00firefox.manhttps://support.mozilla.org/da/questions/1222650#answer-1128356<p><em>cor-el <a href="#answer-1127709" rel="nofollow">said</a></em>
</p>
<blockquote>
You can remove places.sqlite from the profile folder and keep a copy in a safe place for now in case you need to revert.
</blockquote>
<p>By remove you mean click places.sqlite and press delete?
</p>places.sqlite-shm and places.sqlite-wal are temp files and should be gone if you close Firefox.
If t2018-06-28T13:13:03-07:00cor-elhttps://support.mozilla.org/da/questions/1222650#answer-1127709<p>places.sqlite-shm and places.sqlite-wal are temp files and should be gone if you close Firefox.
If they are still present when Firefox is closed then you can remove them as well.
You can't open SQLite files in notepad or in another text editor, only a dedicated SQLite Manager application could open such a database for inspection.
You can remove places.sqlite from the profile folder and keep a copy in a safe place for now in case you need to revert.
</p>cor-el said
Do you have backups Yes
cor-el said
remove all places.sqlite files in the Firefox 2018-06-27T22:36:10-07:00firefox.manhttps://support.mozilla.org/da/questions/1222650#answer-1127484<p><em>cor-el <a href="#answer-1127354" rel="nofollow">said</a></em>
</p>
<blockquote>
Do you have backups </blockquote> Yes
<p><em>cor-el <a href="#answer-1127354" rel="nofollow">said</a></em>
</p>
<blockquote> remove all places.sqlite files in the Firefox profile folder.</blockquote>
<p>I see:
places.sqlite
places.sqlite-shm
places.sqlite-wal
</p><p>Should I double click places.sqlite and open that up in notepad or just click it once and delete it? What about the other two?
</p>You need to got to the root directory location in a AppData\Roaming where the main profile folder is2018-06-27T12:21:48-07:00cor-elhttps://support.mozilla.org/da/questions/1222650#answer-1127354<p>You need to got to the root directory location in a AppData\Roaming where the main profile folder is located.
The other location in AppData\Local is used for the disk cache (about:cache) and other non persistent data like new tab thumbnails and safe browsing data.
</p><p>Do you have backups in the bookmarkbackups folder if you check this in the Bookmarks Manager (Library)?
</p>
<ul><li>Bookmarks -&gt; Show All Bookmarks -&gt; Import &amp; Backup -&gt; Restore
</li></ul>cor-el said
... remove all places.sqlite files in the Firefox profile folder.
about:profiles page2018-06-26T16:50:04-07:00firefox.manhttps://support.mozilla.org/da/questions/1222650#answer-1127034<p><em>cor-el <a href="#answer-1125212" rel="nofollow">said</a></em>
</p>
<blockquote>
... remove all places.sqlite files in the Firefox profile folder.
<b>about:profiles</b> page.
</blockquote>
<p>In about:profiles I see Open Folder under:
Root directory and
Local Directory
Which one should I click Open Folder to delete all mention of places.sqlite?
</p>You can check if there is a recent backup in the bookmarkbackups folder.
Bookmarks -> Show All B2018-06-24T06:28:40-07:00cor-elhttps://support.mozilla.org/da/questions/1222650#answer-1126128<p>You can check if there is a recent backup in the bookmarkbackups folder.
</p>
<ul><li>Bookmarks -&gt; Show All Bookmarks -&gt; Import &amp; Backup -&gt; Restore
</li></ul>
<p>Firefox will automatically try to rebuild places.sqlite from a backup in bookmarkbackups folder when you remove places.sqlite.
In some cases you may have to restore an older backup in case the recent backup in corrupted.
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them" rel="nofollow">https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them</a>
</li></ul>
<p>The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.
You also see this count in the Restore menu drop-down list.
</p>
<ul><li>bookmarks-YYYY-MM-DD_&lt;item count&gt;_&lt;hash&gt;.jsonlz4.
</li></ul>cor-el said
Try to run sfc.exe as administrator
I tried administrator in safe mode too, same r2018-06-23T22:56:04-07:00firefox.manhttps://support.mozilla.org/da/questions/1222650#answer-1126033<p><em>cor-el <a href="#answer-1125863" rel="nofollow">said</a></em>
</p>
<blockquote>
Try to run sfc.exe as administrator
</blockquote>
<p>I tried administrator in safe mode too, same result.
</p>
<em>cor-el <a href="#answer-1125863" rel="nofollow">said</a></em><blockquote>
You can check for problems with the <b>places.sqlite</b> database (bookmarks and history) in the Firefox profile folder.
<a href="http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox</a>
</blockquote>
<p>The link suggests I should "Remove or rename all files named "places.sqlite", "
Will I lose my bookmarks if I do this?
</p>Try to run sfc.exe as administrator to be able to repair protected files stored in a directory where2018-06-23T07:52:20-07:00cor-elhttps://support.mozilla.org/da/questions/1222650#answer-1125863<p>Try to run sfc.exe as administrator to be able to repair protected files stored in a directory where you do not have write access as a normal user.
</p>
<hr>
<p>quote:
&gt; Task: checkIntegrity
- Unable to check database integrity
</p><p>This means that the file is locked and can't be accessed.
This can be done by your security software.
The way to proceed is to delete all places.sqlite files (or move the files to a safe location) with Firefox closed like I wrote above in the second part.
</p>
<ul><li><a href="https://support.mozilla.org/en-US/questions/1222650#answer-1125212" rel="nofollow">https://support.mozilla.org/en-US/questions/1222650#answer-1125212</a>
</li></ul>firefox.man said
Windows Resource Protection found corrupt files but was unable to fix some
of the2018-06-22T19:23:21-07:00fredmcd-hotmailhttps://support.mozilla.org/da/questions/1222650#answer-1125652<p><em>firefox.man <a href="#answer-1125647" rel="nofollow">said</a></em>
</p>
<blockquote>
Windows Resource Protection found corrupt files but was unable to fix some
of them
</blockquote>
<p>You need to post the report at Microsoft support and ask for help
<a href="https://support.microsoft.com" rel="nofollow">https://support.microsoft.com</a>
</p><p><a href="http://answers.microsoft.com/en-US/windows/forum/windows_10" rel="nofollow">http://answers.microsoft.com/en-US/windows/forum/windows_10</a>
</p>cor-el said
use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support)2018-06-22T19:05:15-07:00firefox.manhttps://support.mozilla.org/da/questions/1222650#answer-1125648<p><em>cor-el <a href="#answer-1125212" rel="nofollow">said</a></em>
</p>
<blockquote>
<ul><li>use "Verify Integrity" on the "Help -&gt; Troubleshooting Information" (about:support) page
</li></ul>
</blockquote>
<p>Below are the results of Verify Integrity. I don't know the meaning of the results.
</p><p>&gt; Task: checkIntegrity
- Unable to check database integrity
&gt; Task: invalidateCaches
- The task queue was cleared by an error in another task.
&gt; Task: checkCoherence
- The task queue was cleared by an error in another task.
&gt; Task: expire
- The task queue was cleared by an error in another task.
&gt; Task: vacuum
- The task queue was cleared by an error in another task.
&gt; Task: stats
- The task queue was cleared by an error in another task.
&gt; Task: _refreshUI
- The task queue was cleared by an error in another task.
</p>FredMcD said
No, but you need to follow the instructions on how to use the program.
Below are the2018-06-22T19:01:59-07:00firefox.manhttps://support.mozilla.org/da/questions/1222650#answer-1125647<p><em>FredMcD <a href="#answer-1125203" rel="nofollow">said</a></em>
</p>
<blockquote>
No, but you need to follow the instructions on how to use the program.
</blockquote>
<p>Below are the results. What should I do now?
</p><p>The online/cleanup-image/restorehealth option is unknown.
For more information, refer to the help by running DISM.exe /?.
</p><p>The DISM log file can be found at C:\windows\Logs\DISM\dism.log
</p><p>C:\windows\system32&gt;sfc/scannow
</p><p>Beginning system scan. This process will take some time.
</p><p>Beginning verification phase of system scan.
Verification 100% complete.
</p><p>Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
</p><p>C:\windows\system32&gt;
</p>You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox pr2018-06-21T11:38:03-07:00cor-elhttps://support.mozilla.org/da/questions/1222650#answer-1125212<p>You can check for problems with the <b>places.sqlite</b> database (bookmarks and history) in the Firefox profile folder.
</p>
<ul><li>use "Verify Integrity" on the "Help -&gt; Troubleshooting Information" (about:support) page
</li></ul>
<p>See also:
</p>
<ul><li><a href="http://kb.mozillazine.org/Locked_or_damaged_places.sqlite" rel="nofollow">http://kb.mozillazine.org/Locked_or_damaged_places.sqlite</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file" rel="nofollow">https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file</a>
</li></ul>
<p>If "Verify Integrity" on the "Help -&gt; Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder.
Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.
</p>
<ul><li>keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
</li><li><a href="http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox</a>
</li></ul>
<p>You can use the button on the "Help -&gt; Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page.
</p>
<ul><li>Help -&gt; Troubleshooting Information -&gt; Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder
</li><li><a href="http://kb.mozillazine.org/Profile_folder_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Profile_folder_-_Firefox</a>
</li></ul>
<p>If you use Sync then best is to disconnect Sync temporarily during troubleshooting.
</p>FredMcD said
No, but you need to follow the instructions on how to use the program.
You mean the 2018-06-21T11:26:28-07:00firefox.manhttps://support.mozilla.org/da/questions/1222650#answer-1125208<p><em>FredMcD <a href="#answer-1125203" rel="nofollow">said</a></em>
</p>
<blockquote>
No, but you need to follow the instructions on how to use the program.
</blockquote>
<p>You mean the instructions with Command Prompt?
It's running scan now.
</p>FredMcD said
Perform a System File Check to fix corrupted system files
Win 7, 8, 10, Vista: https:2018-06-21T11:24:03-07:00firefox.manhttps://support.mozilla.org/da/questions/1222650#answer-1125207<p><em>FredMcD <a href="#answer-1125041" rel="nofollow">said</a></em>
</p>
<blockquote>
Perform a System File Check to fix corrupted system files
<strong>Win 7, 8, 10, Vista:</strong> <a href="https://support.microsoft.com/en-us/kb/929833" rel="nofollow">https://support.microsoft.com/en-us/kb/929833</a>
</blockquote>
<p>Command Prompt run as admin did not perform this:
DISM.exe /Online /Cleanup-image /Restorehealth
</p><p>So I skipped that step and went straight to:
sfc /scannow
</p><p>Is that ok?
</p>No, but you need to follow the instructions on how to use the program.
2018-06-21T11:16:13-07:00fredmcd-hotmailhttps://support.mozilla.org/da/questions/1222650#answer-1125203<p>No, but you need to follow the instructions on how to use the program.
</p>FredMcD said
Perform a System File Check to fix corrupted system files
Do I need to close all oth2018-06-21T11:10:54-07:00firefox.manhttps://support.mozilla.org/da/questions/1222650#answer-1125201<p><em>FredMcD <a href="#answer-1125041" rel="nofollow">said</a></em>
</p>
<blockquote>
Perform a System File Check to fix corrupted system files
</blockquote>
<p>Do I need to close all other programs while I do this? Like my browser?
</p>Power outages create problems. Make sure your system is not corrupted.
Perform a System File Check t2018-06-21T06:05:28-07:00fredmcd-hotmailhttps://support.mozilla.org/da/questions/1222650#answer-1125041<p>Power outages create problems. Make sure your system is not corrupted.
</p><p>Perform a System File Check to fix corrupted system files
</p><p><strong>Win 7, 8, 10, Vista:</strong> <a href="https://support.microsoft.com/en-us/kb/929833" rel="nofollow">https://support.microsoft.com/en-us/kb/929833</a>
<strong>Win XP:</strong> <a href="https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d" rel="nofollow">https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d</a>
</p><p>Wiki - Windows 10 System File Check
<a href="http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93" rel="nofollow">http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93</a>
</p>uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x82018-06-21T05:36:33-07:00Pkshadowhttps://support.mozilla.org/da/questions/1222650#answer-1125025<p>uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) &amp; C:\ProgramData
Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's)
Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do&nbsp;:
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles" rel="nofollow">https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer" rel="nofollow">https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer</a>
</li></ul>
<p>Reinstall with Current Release Firefox 60.0.2 with a Full Version Installer
</p>
<ul><li><a href="https://www.mozilla.org/firefox/all/" rel="nofollow">https://www.mozilla.org/firefox/all/</a>
</li></ul>
<p>Please let us know if this solved your issue or if need further assistance.
</p>