Seneste svar på Sync fails sync Bookmarks on one PC only.https://support.mozilla.org/da/questions/12200472018-06-02T02:47:54-07:00That was very good work. Well done.
Please flag your last post as Solved Problem so others will know2018-06-02T02:47:54-07:00fredmcd-hotmailhttps://support.mozilla.org/da/questions/1220047#answer-1118386<p>That was very good work. Well done.
Please flag your last post as <strong>Solved Problem</strong> so others will know.
</p>UPDATE:
I've found the cause of my problem is a corrupted favicons.sqlite.
I discovered this after c2018-06-01T22:17:47-07:00arkane78https://support.mozilla.org/da/questions/1220047#answer-1118315<p>UPDATE:
</p><p>I've found the cause of my problem is a corrupted favicons.sqlite.
I discovered this after copying a known good profile and grafting parts of the corrupted profile onto it - small chunks at a time.
</p><p>Deleting the favicons.sqlite or renaming it or using any other version seems to correct the issue and things are syncing and behaving as they should.
</p><p>Thank you all for your help and I hope someone else finds this useful.
</p>UPDATE:
I have run sync successfully on a copied version of the other PC profile, using the places.s2018-06-01T17:09:33-07:00arkane78https://support.mozilla.org/da/questions/1220047#answer-1118281<p>UPDATE:
</p><p>I have run sync successfully on a copied version of the other PC profile, using the places.sqlite from my original PC profile.
</p><p>I have confirmed that sync works as expected (albeit after a little trial and error). This leads me to conclude that my main profile is corrupted, yet I don't know exactly how or why.
</p><p>I can continue to update this thread with any new findings or I can simply mark it as solved as the issue looks to be a corrupted profile.
</p>Use these links to create a new profile.
Use this new profile as is. Is the problem still there?
ht2018-06-01T16:37:58-07:00fredmcd-hotmailhttps://support.mozilla.org/da/questions/1220047#answer-1118276<p>Use these links to create a new profile.
Use this new profile <strong>as is. </strong> Is the problem still there?
</p><p><a href="http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder" rel="nofollow">http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder</a>
</p><p><a href="https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles" rel="nofollow">https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles</a>
</p><p><a href="https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible" rel="nofollow">https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible</a>
</p><p><a href="https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles" rel="nofollow">https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles</a>
</p><p><br>
Type <strong>about:profiles</strong>&lt;enter&gt; in the address bar.
</p>UPDATE:
It seems even with a new places.sqlite database, verify integrity still fails but I've yet t2018-06-01T16:23:26-07:00arkane78https://support.mozilla.org/da/questions/1220047#answer-1118275<p>UPDATE:
</p><p>It seems even with a new places.sqlite database, verify integrity still fails but I've yet to see if sync fails or not. I'm going to hazard a guess and say it probably will and that it's something to do with the profile itself, rather than places.sqlite - but I can't think of what that could be.
</p><p>Will update with more information as I find it.
</p>Hi cor-el,
Thanks for your help - the Verify Integrity command does indeed fail when I try it - so I2018-06-01T16:16:02-07:00arkane78https://support.mozilla.org/da/questions/1220047#answer-1118274<p>Hi cor-el,
</p><p>Thanks for your help - the Verify Integrity command does indeed fail when I try it - so I've deleted all places.sqlite files that I can find in the profile and will monitor the situation.
</p>There is a problem with the places.sqlite database.
1527833092926 Sync.Engine.Bookmarks WARN 2018-06-01T06:53:06-07:00cor-elhttps://support.mozilla.org/da/questions/1220047#answer-1118127<p>There is a problem with the places.sqlite database.
</p>
<pre>1527833092926 Sync.Engine.Bookmarks WARN Error while building GUID map, skipping all other incoming items: Error: Error(s) encountered during statement execution: database disk image is malformed (resource://gre/modules/Sqlite.jsm:823:25) JS Stack trace: handleCompletion@Sqlite.jsm:823:25
1527833092926 Sync.Engine.Bookmarks WARN Reconciliation failed: aborting incoming processing.
1527833093215 Sync.Engine.Bookmarks DEBUG Records that failed to apply: menu
1527833093481 BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"skipped":6276,"updated":0,"tombstones":0}
1527833093482 Sync.Status DEBUG Status for engine bookmarks: error.engine.reason.unknown_fail
1527833093482 Sync.Status DEBUG Status.service: success.status_ok =&gt; error.sync.failed_partial
1527833093482 Sync.ErrorHandler DEBUG bookmarks failed: Error: Error(s) encountered during statement execution: database disk image is malformed (resource://gre/modules/Sqlite.jsm:823:25) JS Stack trace: handleCompletion@Sqlite.jsm:823:25
1527833093482 Sync.Telemetry TRACE observed weave:engine:sync:error bookmarks</pre>
<hr>
<p>If "Verify Integrity" on the "Help -&gt; Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder.
Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.
</p>
<ul><li>keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
</li><li><a href="http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox</a>
</li></ul>
<p>You can use the button on the "Help -&gt; Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page.
</p>
<ul><li>Help -&gt; Troubleshooting Information -&gt; Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder
</li><li><a href="http://kb.mozillazine.org/Profile_folder_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Profile_folder_-_Firefox</a>
</li></ul>HI, only blockquote was is actually needed please :
https://www.w3schools.com/tags/tag_blockquo2018-05-31T16:38:46-07:00Pkshadowhttps://support.mozilla.org/da/questions/1220047#answer-1117883<p>HI, only blockquote was is actually needed please&nbsp;:
<a href="https://www.w3schools.com/tags/tag_blockquote.asp" rel="nofollow">https://www.w3schools.com/tags/tag_blockquote.asp</a>
</p><p>Yes I do know what the page says. Please make the bugzilla account click then put your error messages in that there is also the other link and it will get a Supervisor to look at it as Support has no access to the servers and what ever else needs to be done to get your account working and syncing. properly.
</p><p>You can post here as long as you would like but unfortunately we can not act on any of it. Thank You.
</p>Pkshadow said
Hi, you can check your add-ons here : https://alternativeto.net/ for alternativ2018-05-31T16:10:46-07:00arkane78https://support.mozilla.org/da/questions/1220047#answer-1117876<p><em>Pkshadow <a href="#answer-1117659" rel="nofollow">said</a></em>
</p>
<blockquote>
Hi, you can check your add-ons here&nbsp;: <a href="https://alternativeto.net/" rel="nofollow">https://alternativeto.net/</a> for alternatives for 57+
Please open this URL&nbsp;: <a href="https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq" rel="nofollow">https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq</a>
At the bottom of the page you will find information to create a bugzilla account please do so and follow instructions. Thank You.
Please let us know if this solved your issue or if need further assistance.
</blockquote>
<p>Hi Pkshadow,
</p><p>Why do I need to create a bugzilla account?
</p><p>I'm happy to create one but the page you direct you to suggests that if my e-mail address is inaccessible - I should create a bugzilla account, but my e-mail addresses aren't inaccessible.
</p><p><em>FredMcD <a href="#answer-1117749" rel="nofollow">said</a></em>
</p>
<blockquote>
I called for more help.
<hr>
<p>Sync
We need to look at the sync logs.
Type <strong> about:sync-log</strong>&lt;enter&gt; in the address bar.
</p><p>Open the last file created and <strong>Copy</strong> its contents
Now <strong>Paste</strong> it into this forum.
</p>
<hr>
<p><em>arkane78 <a href="#question-1220047" rel="nofollow">said</a></em>
</p>
<blockquote>
Running check integrity against places.sqlite gives me this:<br><br>
&gt; Task: checkIntegrity<br>
- Unable to check database integrity
</blockquote>
<p>One possible reason is the file is being used by another program.
</p><p>Start your <strong>Computer</strong> in safe mode with network support. Then start Firefox.
Run the test. Is the problem still there?
</p><p><a href="http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode" rel="nofollow">http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode</a>
Starting Any Computer In Safe Mode;
Free Online Encyclopedia
</p>
</blockquote>
<p>Hi FredMcD,
</p><p>Here's the latest sync log content:
</p><p><a href="https://pastebin.com/hGKxniWs" rel="nofollow">https://pastebin.com/hGKxniWs</a>
</p><p>I haven't tried safe-mode with networking yet, I'll be sure to do that later today when I get home from work.
</p>I called for more help.
Sync
We need to look at the sync logs.
Type about:sync-log<enter> i2018-05-31T09:06:55-07:00fredmcd-hotmailhttps://support.mozilla.org/da/questions/1220047#answer-1117749<p>I called for more help.
</p>
<hr>
<p>Sync
We need to look at the sync logs.
Type <strong> about:sync-log</strong>&lt;enter&gt; in the address bar.
</p><p>Open the last file created and <strong>Copy</strong> its contents
Now <strong>Paste</strong> it into this forum.
</p>
<hr>
<p><em>arkane78 <a href="#question-1220047" rel="nofollow">said</a></em>
</p>
<blockquote>
Running check integrity against places.sqlite gives me this:<br><br>
&gt; Task: checkIntegrity<br>
- Unable to check database integrity
</blockquote>
<p>One possible reason is the file is being used by another program.
</p><p>Start your <strong>Computer</strong> in safe mode with network support. Then start Firefox.
Run the test. Is the problem still there?
</p><p><a href="http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode" rel="nofollow">http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode</a>
Starting Any Computer In Safe Mode;
Free Online Encyclopedia
</p>Hi, you can check your add-ons here : https://alternativeto.net/ for alternatives for 57+
Pleas2018-05-31T06:21:38-07:00Pkshadowhttps://support.mozilla.org/da/questions/1220047#answer-1117659<p>Hi, you can check your add-ons here&nbsp;: <a href="https://alternativeto.net/" rel="nofollow">https://alternativeto.net/</a> for alternatives for 57+
</p><p>Please open this URL&nbsp;: <a href="https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq" rel="nofollow">https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq</a>
At the bottom of the page you will find information to create a bugzilla account please do so and follow instructions. Thank You.
</p><p>Please let us know if this solved your issue or if need further assistance.
</p>