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Video Problems

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When I switch videos to fullscreen on YouTube or other platforms, or to switch the browser to full screen, the videos stop. The sound continues. When I click on the video, the screen goes black for a few seconds. Then it works so far again. In Chrome, I do not have the problem

When I switch videos to fullscreen on YouTube or other platforms, or to switch the browser to full screen, the videos stop. The sound continues. When I click on the video, the screen goes black for a few seconds. Then it works so far again. In Chrome, I do not have the problem

Alle svar (7)

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Sounds like a Video Driver issue. I can do Full to standard Youtube with no audio or video losses. And this is W10x64 FCU FF58.0.2x64.

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Thanks for your answer. My graphics card is an amd 480. The Video Driver is up to date. I've already tried reinstalling

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Shiek said

Thanks for your answer. My graphics card is an amd 480. The Video Driver is up to date. I've already tried reinstalling

Reinstalling the GPU driver or FF?

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Here is a video link:

https://youtu.be/Vr7kXak7PwU

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Possibly it is the Beta you are running as shows version 59 here. I would suggest going back to the stable release till the issue is fixed. If you are not reporting these to bugzilla then there is no point in running a Beta or Alpha Release. If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 58.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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Pkshadow said

Possibly it is the Beta you are running as shows version 59 here. I would suggest going back to the stable release till the issue is fixed. If you are not reporting these to bugzilla then there is no point in running a Beta or Alpha Release. If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : Reinstall with Current Release Firefox 58.0.2 with a Full Version Installer Please let us know if this solved your issue or if need further assistance.

Thanks for your reply. Now I`m using the version 58.0.2. It seems that this video problem is solved. I still have a problem with that. As soon as I start a game on the side, I get exactly the same mistakes