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multiple instances of firefox in task manager/background processes - not apps. win 10, only after FF Quantam update

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New year, new effort because I never got a resolution before and no one has responded in a while.

have you checked under "background processes" - not apps, the first part, scroll down and have a look.

Every time I click a desktop shortcut to open a new FF windows (already one open, that be a new one), it adds a FF in background processes. If I click File, New Window, it doesn't seem to do it except once in a while, maybe once every 10 times or so (I'm not sure on that). I've had up to 30 before I found out what was happening. Started after the new FF 57 installed, never was a problem before. They can only be removed by deleting each one individually or by restarting the computer. Quitting FF and restarting does nothing. I can recreate this at will. I've tried all the recommended from my previous post with no success. Attached a screen shot, as you can see the use very little memory, but it still seems like a crash waiting to happen.

Please review my previous post before you make a suggestion so that there aren't a bunch of repeats. previous post: https://support.mozilla.org/en-US/questions/1183462

Anyone? Anything? Have you checked your task manager background processes for FF?

Dell alienware 17, 4 months old, wasn't happening prior to update, windows 10, all programs kept updated.

New year, new effort because I never got a resolution before and no one has responded in a while. have you checked under "background processes" - not apps, the first part, scroll down and have a look. Every time I click a desktop shortcut to open a new FF windows (already one open, that be a new one), it adds a FF in background processes. If I click File, New Window, it doesn't seem to do it except once in a while, maybe once every 10 times or so (I'm not sure on that). I've had up to 30 before I found out what was happening. Started after the new FF 57 installed, never was a problem before. They can only be removed by deleting each one individually or by restarting the computer. Quitting FF and restarting does nothing. I can recreate this at will. I've tried all the recommended from my previous post with no success. Attached a screen shot, as you can see the use very little memory, but it still seems like a crash waiting to happen. Please review my previous post before you make a suggestion so that there aren't a bunch of repeats. previous post: https://support.mozilla.org/en-US/questions/1183462 Anyone? Anything? Have you checked your task manager background processes for FF? Dell alienware 17, 4 months old, wasn't happening prior to update, windows 10, all programs kept updated.

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task manager screen shot

task manager screen shot
Shadow110 1072 løsninger 14836 svar

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Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
Shadow110 1072 løsninger 14836 svar

If you did not reverse all things I asked you to do last time in about:config all changes you made carry forward as those changes are in your profile.

Besides the 1 person who posted in your previous post that was not suppose to be posting we have not heard of this and by no means is it common.

I also spoke about ghost processes but did not get into that in depth. Will look further into that.

I wonder did you fix the Video Card Driver stuff from previous post ? _______________________________________________ You are going to have to do this regardless : Create a new profile as a TEST to check if your current profile is causing the problem :

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files.

___________________________________________________________________________ Also need you to do this please and post back the Malwarebytes Report : use more than 1 scanner as each uses diff tech :

Save your Report and google each before deleting anything as do not want to delete something you need, If need help :

If you did not reverse all things I asked you to do last time in about:config all changes you made carry forward as those changes are in your profile. Besides the 1 person who posted in your previous post that was not suppose to be posting we have not heard of this and by no means is it common. I also spoke about ghost processes but did not get into that in depth. Will look further into that. I wonder did you fix the Video Card Driver stuff from previous post ? _______________________________________________ You are going to have to do this regardless : Create a new profile as a TEST to check if your current profile is causing the problem : *https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files. *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox ___________________________________________________________________________ Also need you to do this please and post back the Malwarebytes Report : use more than 1 scanner as each uses diff tech : *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : *https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait.

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Name: Firefox Version: 57.0 Build ID: 20171112125346 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0 OS: Windows_NT 10.0 Multiprocess Windows: 3/3 (Enabled by user) Web Content Processes: 5/4 Stylo: true (enabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Firefox Features


Name: Activity Stream Version: 2017.11.07.1100-7f4e3634 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Firefox Screenshots Version: 19.2.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Multi-process staged rollout Version: 3.05 ID: e10srollout@mozilla.org

Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Shield Recipe Client Version: 76.1 ID: shield-recipe-client@mozilla.org

Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org

Extensions


Name: Adblock Plus Version: 3.0.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Enhancer for YouTube™ Version: 2.0.55 Enabled: true ID: enhancerforyoutube@maximerf.addons.mozilla.org

Name: NoScript Version: 10.1.6.2 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: YouTube Control Center Version: 0.5.3 Enabled: false ID: jid1-CikLKKPVkw6ipw@jetpack

Graphics


Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000001171e) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f) WebGL 1 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000001171e) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f) WebGL 2 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Direct2D: true DirectWrite: true (10.0.16299.15) GPU #1 Active: Yes Description: Intel(R) HD Graphics 630 Vendor ID: 0x8086 Device ID: 0x591b Driver Version: 22.20.16.4708 Driver Date: 6-16-2017 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 07781028 RAM: Unknown GPU #2 Active: No Description: NVIDIA GeForce GTX 1060 Vendor ID: 0x10de Device ID: 0x1c20 Driver Version: 23.21.13.8831 Driver Date: 11-14-2017 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumd.dll Subsys ID: 07781028 RAM: 6144 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: Direct2D 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: Direct2D 1.1 AzureContentBacke

Name: Firefox Version: 57.0 Build ID: 20171112125346 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0 OS: Windows_NT 10.0 Multiprocess Windows: 3/3 (Enabled by user) Web Content Processes: 5/4 Stylo: true (enabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Firefox Features ---------------- Name: Activity Stream Version: 2017.11.07.1100-7f4e3634 ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Firefox Screenshots Version: 19.2.0 ID: screenshots@mozilla.org Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Multi-process staged rollout Version: 3.05 ID: e10srollout@mozilla.org Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Shield Recipe Client Version: 76.1 ID: shield-recipe-client@mozilla.org Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org Extensions ---------- Name: Adblock Plus Version: 3.0.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Enhancer for YouTube™ Version: 2.0.55 Enabled: true ID: enhancerforyoutube@maximerf.addons.mozilla.org Name: NoScript Version: 10.1.6.2 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232} Name: YouTube Control Center Version: 0.5.3 Enabled: false ID: jid1-CikLKKPVkw6ipw@jetpack Graphics -------- Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000001171e) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f) WebGL 1 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000001171e) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f) WebGL 2 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Direct2D: true DirectWrite: true (10.0.16299.15) GPU #1 Active: Yes Description: Intel(R) HD Graphics 630 Vendor ID: 0x8086 Device ID: 0x591b Driver Version: 22.20.16.4708 Driver Date: 6-16-2017 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 07781028 RAM: Unknown GPU #2 Active: No Description: NVIDIA GeForce GTX 1060 Vendor ID: 0x10de Device ID: 0x1c20 Driver Version: 23.21.13.8831 Driver Date: 11-14-2017 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_06be2a2ddf160ea8\nvldumd.dll Subsys ID: 07781028 RAM: 6144 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: Direct2D 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: Direct2D 1.1 AzureContentBacke
Shadow110 1072 løsninger 14836 svar
  • NOTE : Firefox Features =10 are these processes or background processes

Someone for this cpu only ?

*NOTE : Firefox Features =10 are these processes or background processes Someone for this cpu only ?

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Pkshadow said

  • NOTE : Firefox Features =10 are these processes or background processes
Someone for this cpu only ?

sorry, don't understand the question. I'm not familiar with those, I'm guessing they came with FF, and what does "someone for this cpu only?" mean?

''Pkshadow [[#answer-1058359|said]]'' <blockquote> *NOTE : Firefox Features =10 are these processes or background processes Someone for this cpu only ? </blockquote> sorry, don't understand the question. I'm not familiar with those, I'm guessing they came with FF, and what does "someone for this cpu only?" mean?

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I've done the new profile, no change, never transferred any settings since it was no different.

video driver - hah! - tried updating that stupid thing for days and finally gave up. either didn't find one automatically, or when I downloaded and tried to install it wouldn't let me. BUT, I just clicked update driver and it's now updated to 10/17/2017.

Malware, I'm pretty harsh on security. I haven't had malware or a virus in at least 5 years. I don't visit unknown sites, don't click on links in emails, and as you can see I use noscript in addition. reviewing the malware link, I have none of the markers listed . downloaded 2, no malware found by either. 0.

thanks for the ongoing efforts pkshadow...

I've done the new profile, no change, never transferred any settings since it was no different. video driver - hah! - tried updating that stupid thing for days and finally gave up. either didn't find one automatically, or when I downloaded and tried to install it wouldn't let me. BUT, I just clicked update driver and it's now updated to 10/17/2017. Malware, I'm pretty harsh on security. I haven't had malware or a virus in at least 5 years. I don't visit unknown sites, don't click on links in emails, and as you can see I use noscript in addition. reviewing the malware link, I have none of the markers listed . downloaded 2, no malware found by either. 0. thanks for the ongoing efforts pkshadow...
Shadow110 1072 løsninger 14836 svar

callingdoug said

Pkshadow said
  • NOTE : Firefox Features =10 are these processes or background processes
Someone for this cpu only ?

sorry, don't understand the question. I'm not familiar with those, I'm guessing they came with FF, and what does "someone for this cpu only?" mean?

That was for others here to make note of. Sorry about that as we did drop the ball on previous question. Your question pops into a list that Contributors have that need attention so anyone can pick the question to work on. I wanted it known there was 10 Firefox Features from about:support info as you have 10 background processes running. Wanted to draw notice as these might not be getting shut down. ____________ How are you making out on the An-malware scans and report as well as testing a new Profile to see if they are still in Task Manager after running with new Profile ??

''callingdoug [[#answer-1058364|said]]'' <blockquote> ''Pkshadow [[#answer-1058359|said]]'' <blockquote> *NOTE : Firefox Features =10 are these processes or background processes Someone for this cpu only ? </blockquote> sorry, don't understand the question. I'm not familiar with those, I'm guessing they came with FF, and what does "someone for this cpu only?" mean? </blockquote> That was for others here to make note of. Sorry about that as we did drop the ball on previous question. Your question pops into a list that Contributors have that need attention so anyone can pick the question to work on. I wanted it known there was 10 Firefox Features from about:support info as you have 10 background processes running. Wanted to draw notice as these might not be getting shut down. ____________ How are you making out on the An-malware scans and report as well as testing a new Profile to see if they are still in Task Manager after running with new Profile ??
Shadow110 1072 løsninger 14836 svar

Ok thanks for the Profile Update and the Driver Update (glad got one) and the Anti-malware info. I have asked for someone to look at this but still as can see repeating you so it can be seen.

Ok thanks for the Profile Update and the Driver Update (glad got one) and the Anti-malware info. I have asked for someone to look at this but still as can see repeating you so it can be seen.

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BTW, I don't notice any performance drop, conflicts, or any other issues with FF. it's working pretty flawless from what I can tell, just those dang background processes.

BTW, I don't notice any performance drop, conflicts, or any other issues with FF. it's working pretty flawless from what I can tell, just those dang background processes.
Shadow110 1072 løsninger 14836 svar

Just to make sure please can you Right Click those (pick 2) background processes in Task Manager to make sure they lead back to Firefox.exe by Open File Location. Thanks.

Just to make sure please can you Right Click those (pick 2) background processes in Task Manager to make sure they lead back to Firefox.exe by Open File Location. Thanks.
Shadow110 1072 løsninger 14836 svar

callingdoug said

BTW, I don't notice any performance drop, conflicts, or any other issues with FF. it's working pretty flawless from what I can tell, just those dang background processes.

Now just making sure here : are these background processes running when Firefox is shut down ? or Are they just running when when Firefox is ? Also What is going on in Processes when Firefox is running is there multiples running as a sub-process and as well these 10 are running also ? (did not supply screen shot of Firefox and running processes)

''callingdoug [[#answer-1058374|said]]'' <blockquote> BTW, I don't notice any performance drop, conflicts, or any other issues with FF. it's working pretty flawless from what I can tell, just those dang background processes. </blockquote> Now just making sure here : are these background processes running when Firefox is shut down ? or Are they just running when when Firefox is ? Also What is going on in Processes when Firefox is running is there multiples running as a sub-process and as well these 10 are running also ? (did not supply screen shot of Firefox and running processes)
FredMcD
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callingdoug said

. . . drivers . . this computer is only a month or so old so it's all new.

The computer's software may need updates. Even if you just bought it that day.

''callingdoug [[#answer-1025570|said]]'' <blockquote> . . . drivers . . this computer is only a month or so old so it's all new. </blockquote> The computer's software may need updates. Even if you just bought it that day.
FredMcD
  • Top 10 Contributor
4269 løsninger 59875 svar

callingdoug said

Malware, I'm pretty harsh on security. I haven't had malware or a virus in at least 5 year

Malware has a way of sneaking in without you knowing. Are you running anti-virus and mal scanners?

''callingdoug [[#answer-1058367|said]]'' <blockquote> Malware, I'm pretty harsh on security. I haven't had malware or a virus in at least 5 year </blockquote> Malware has a way of sneaking in without you knowing. Are you running anti-virus and mal scanners?
FredMcD
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How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.


Sometimes I use this;

Create a batch file on your Windows computer and call it something like ‘KillFirefox.bat’ Place this in the batch file;

TASKKILL /IM Firefox.exe /t /f

Now place a shortcut on the desktop to the batch.

How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox This link has a program that can crash Firefox. -------------------- Sometimes I use this; Create a batch file on your Windows computer and call it something like ‘KillFirefox.bat’ Place this in the batch file; TASKKILL /IM Firefox.exe /t /f Now place a shortcut on the desktop to the batch.
FredMcD
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callingdoug said

Multiprocess Windows: 3/3 (Enabled by user)

I read somewhere that you disabled multiprocess. Did you turn it back on?

''callingdoug [[#answer-1058355|said]]'' <blockquote> Multiprocess Windows: 3/3 (Enabled by user) </blockquote> I read somewhere that you disabled multiprocess. Did you turn it back on?

Ændret af FredMcD den

FredMcD
  • Top 10 Contributor
4269 løsninger 59875 svar

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

Many have reported issues using the 64bit Firefox. Install the 32bit version from; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link}

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Pkshadow said

Just to make sure please can you Right Click those (pick 2) background processes in Task Manager to make sure they lead back to Firefox.exe by Open File Location. Thanks.

leads to firefox.exe

''Pkshadow [[#answer-1058375|said]]'' <blockquote> Just to make sure please can you Right Click those (pick 2) background processes in Task Manager to make sure they lead back to Firefox.exe by Open File Location. Thanks. </blockquote> leads to firefox.exe

Ændret af callingdoug den

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Pkshadow said

callingdoug said
BTW, I don't notice any performance drop, conflicts, or any other issues with FF. it's working pretty flawless from what I can tell, just those dang background processes.

Now just making sure here : are these background processes running when Firefox is shut down ? or Are they just running when when Firefox is ? Also What is going on in Processes when Firefox is running is there multiples running as a sub-process and as well these 10 are running also ? (did not supply screen shot of Firefox and running processes)

the processes stay there until I manually delete each one, one at a time - or if I restart my PC. closing firefox changes nothing, not even if there is just one running and I close firefox, it stays there. - again, this is just in the background processes.

when I have multiple firefoxes running, I only show one instance in apps, it will usually have a number in parenthesis right now it shows (5)

''Pkshadow [[#answer-1058379|said]]'' <blockquote> ''callingdoug [[#answer-1058374|said]]'' <blockquote> BTW, I don't notice any performance drop, conflicts, or any other issues with FF. it's working pretty flawless from what I can tell, just those dang background processes. </blockquote> Now just making sure here : are these background processes running when Firefox is shut down ? or Are they just running when when Firefox is ? Also What is going on in Processes when Firefox is running is there multiples running as a sub-process and as well these 10 are running also ? (did not supply screen shot of Firefox and running processes) </blockquote> the processes stay there until I manually delete each one, one at a time - or if I restart my PC. closing firefox changes nothing, not even if there is just one running and I close firefox, it stays there. - again, this is just in the background processes. when I have multiple firefoxes running, I only show one instance in apps, it will usually have a number in parenthesis right now it shows (5)

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FredMcD said

callingdoug said
. . . drivers . . this computer is only a month or so old so it's all new.

The computer's software may need updates. Even if you just bought it that day.

I've run all updates I can, through Dell, through windows, and what pkshadow recommended. I'm sure there is some wee software that might need and update but I don't know what it could be. While I'm not a programmer level, I am more advanced than your typical user. I've done what I can unless you have a specific driver I should look at.

''FredMcD [[#answer-1058380|said]]'' <blockquote> ''callingdoug [[#answer-1025570|said]]'' <blockquote> . . . drivers . . this computer is only a month or so old so it's all new. </blockquote> The computer's software may need updates. Even if you just bought it that day. </blockquote> I've run all updates I can, through Dell, through windows, and what pkshadow recommended. I'm sure there is some wee software that might need and update but I don't know what it could be. While I'm not a programmer level, I am more advanced than your typical user. I've done what I can unless you have a specific driver I should look at.