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Firefox crashes on startup

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  • 9 har dette problem
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  • Seneste svar af FredMcD

kumamonmon
kumamonmon
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Crash ID: bp-d33ccc56-4b5b-483b-9f2f-1b66d1171011

Firefox crashes on startup. The crash still happens in Safe Mode and after Reinstallation of Firefox. Please help.

Crash ID: bp-d33ccc56-4b5b-483b-9f2f-1b66d1171011 Firefox crashes on startup. The crash still happens in Safe Mode and after Reinstallation of Firefox. Please help.

Valgt løsning

Product Firefox Release Channel release Version 56.0.1 Build ID 20171002220106 OS Windows 10 OS Version 10.0.15063

bp-d33ccc56-4b5b-483b-9f2f-1b66d1171011 Signature: fslsp_x64.dll@0x15385

fslsp_x64.dll = F-Secure security software

ucrtbase.dll = Windows

KERNELBASE.dll = Microsoft

user32.dll = Windows User API

fsgkiapi_x64.dll = F-Secure Corp

Check F-Secure for updates. If the problem continues, disable it.

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FredMcD
FredMcD
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Valgt løsning

Product Firefox Release Channel release Version 56.0.1 Build ID 20171002220106 OS Windows 10 OS Version 10.0.15063

bp-d33ccc56-4b5b-483b-9f2f-1b66d1171011 Signature: fslsp_x64.dll@0x15385

fslsp_x64.dll = F-Secure security software

ucrtbase.dll = Windows

KERNELBASE.dll = Microsoft

user32.dll = Windows User API

fsgkiapi_x64.dll = F-Secure Corp

Check F-Secure for updates. If the problem continues, disable it.