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Firefox frequent crashes

  • 7 svar
  • 10 har dette problem
  • 276 visninger
  • Seneste svar af FredMcD

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Every time I play a video (YouTube or otherwise) or even play music on Firefox, ever since I got a Firefox update today, has caused it to immediately crash. Is there anything I can do?

Valgt løsning

Note: v55 has been giving users problems. Reinstall v54.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

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Alle svar (7)

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 55.0.3


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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It's already at that version. In fact, the problem began post-automatic update. I don't have any crash reports from my crashes.

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And your graphics drivers?

VideoZack34 said

the problem began post-automatic update

Do you mean it started with Firefox 54?

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I don't think it's my graphics drivers, videos are playing just fine on other browsers. And it started today, with whatever update happened.

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Valgt løsning

Note: v55 has been giving users problems. Reinstall v54.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

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v54 works great. Thanks!

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Glad to help. Safe Surfing.