Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I can't sign in and am not getting emails from you

oldschoolgal
oldschoolgal
more options

I am unable to sign in! I know my password but it won't be accepted so I tried to reset password and am not getting any emails from firefox or mozilla. I have tried a ton of times and have checked my spam folder, nothing! The only recent thing I did was sign up for pocket and there were no issues. Please help!!!!!!!!!!!!!

I am unable to sign in! I know my password but it won't be accepted so I tried to reset password and am not getting any emails from firefox or mozilla. I have tried a ton of times and have checked my spam folder, nothing! The only recent thing I did was sign up for pocket and there were no issues. Please help!!!!!!!!!!!!!

Alle svar (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi oldschoolgal

In order to be 100% clear and to be able to help you best some details would be helpful: Are you trying to sign in to:

1) Firefox Account to sync your bookmarks? If so here's some info that might help: https://support.mozilla.org/en-US/kb/im-having-problems-with-my-firefox-account

2) Pocket to save stuff to Pocket? If so try Pocket support: https://help.getpocket.com/contact

3) Somewhere else? If so as many details as you can remember around what you did (which password on which site or app?), what happened and what you expected would be super helpful

Cheers!

...Roland