Search Support

how to stop crash reporter from opening even when Firefox doesn't crash? crash reporter opens nearly any time I use Firefox

  • 23 svar
  • 4 har dette problem
  • 83 visninger
  • Seneste svar af FredMcD

more options

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the crash reporter is working overtime as if it is!

thanks for your help,


Debbie

All Replies (3)

more options

Hello again Fred. Windows safe mode was not a winner and the same issue was present. Now I've found another situation. I have another computer in another room also running Windows 10 Pro and I updated its Firefox to 56.0. The problem is not present on that computer and Firefox closes normally with no crash report. Both computers are nearly identical except for some hardware so I can't begin to guess what might be causing the issue on this computer that I use most of the time.

more options

I did a complete uninstall of Firefox and installed a new download. Looks like the problem is solved as I've closed Firefox and it does not show in the background apps. Must have been a corruption running the update. Problem solved. Thanks for the help Fred.

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

  1. 1
  2. 2