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Cannot launch FF versions 43+ because "mozglue.dll is missing" - when it's not

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I have been happy with FF v43 until I decided to update to v50. It installed but would not launch, saying "mozglue.dll" was missing. I found on Google that some other users had the same problem, with some advice that AVG might be the problem. I found the mozglue.dll was in fact in Program Files - and repeated uninstalls and reinstalls of FF v50 with AVG also uninstalled made no difference. I (mistakenly) found that reusing my original install file of v43 then produced the same result - until I discovered that FF was updating my v43 to v47 within seconds of launching. I finally beat FF automatic updating to get to the Option "do not update," so I have a working, albeit old version of Firefox. Any advice would be welcome - while I fiddle with various workarounds of annoying warnings about my FF being out of date and its knock-on affect on add-ons etc. PS: I am very happily (and stubbornly) Windows XP Professional 64-bit sp2, but I suggest it's not my operating system at fault because other sufferers use a variety of OS. Thanks, Kevin in the UK

I have been happy with FF v43 until I decided to update to v50. It installed but would not launch, saying "mozglue.dll" was missing. I found on Google that some other users had the same problem, with some advice that AVG might be the problem. I found the mozglue.dll was in fact in Program Files - and repeated uninstalls and reinstalls of FF v50 with AVG also uninstalled made no difference. I (mistakenly) found that reusing my original install file of v43 then produced the same result - until I discovered that FF was updating my v43 to v47 within seconds of launching. I finally beat FF automatic updating to get to the Option "do not update," so I have a working, albeit old version of Firefox. Any advice would be welcome - while I fiddle with various workarounds of annoying warnings about my FF being out of date and its knock-on affect on add-ons etc. PS: I am very happily (and stubbornly) Windows XP Professional 64-bit sp2, but I suggest it's not my operating system at fault because other sufferers use a variety of OS. Thanks, Kevin in the UK

Valgt løsning

Separate Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 23.0.0. 207 Flash Player (Linux) Version 11.2. 202.644

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Yderligere systemdetaljer

Installerede plugins

  • ACE Stream Plug-in Version 2.1.9.0, Copyright (c) 2012-2013 Innovative Digital Technologies
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • GEPlugin
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 19.0 r0
  • 5.1.40416.0

Program

  • Firefox 43.0.1
  • User Agent: Mozilla/5.0 (Windows NT 5.2; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
  • Support-URL: https://support.mozilla.org/1/firefox/43.0.1/WINNT/en-GB/

Udvidelser

  • Mozilla Archive Format 4.0.1 ({7f57cf46-4467-4c2d-adfa-0cba7c507e54})
  • New Tab Override (browser.newtab.url replacement) 2.3.1 (newtaboverride@agenedia.com)
  • AVG Do Not Track 12.1.0.2255 ({F53C93F1-07D5-430c-86D4-C9531B27DFAF}) (Inactive)
  • TS Magic Player 1.1.33 (magicplayer@torrentstream.org) (Inactive)

Javascript

  • incrementalGCEnabled: True

Grafik

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0162
  • adapterDeviceID2:
  • adapterDrivers: igxprd64
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 5-13-2012
  • driverDate2:
  • driverVersion: 6.14.10.5412
  • driverVersion2:
  • failures: [u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780']
  • indices: [0, 326, 327, 328, 324, 325]
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: No; Failed to create H264 decoder
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9 vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 9

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  • Tilgængelighed: Nej
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FredMcD
  • Top 10 Contributor
4259 løsninger 59642 svar

Valgt løsning

Separate Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 23.0.0. 207 Flash Player (Linux) Version 11.2. 202.644

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Separate Security Issue: Update your Flash Player '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version: 23.0.0. 207''' Flash Player (Linux) '''Version 11.2. 202.644''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> ------------- See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
FredMcD
  • Top 10 Contributor
4259 løsninger 59642 svar

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Let’s do a full clean re-install; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link} Save the file. Then '''Close Firefox.''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows:''' C:\Program Files C:\Program Files (x86) '''Mac:''' Open the "Applications" folder.<br>https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux:''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install [https://support.mozilla.org/en-US/kb/install-firefox-linux Firefox on Linux]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page,] simply remove the folder Firefox in your home directory. '''Do Not''' remove the profiles folder. Look for, and rename any '''Mozilla''' or '''Firefox''' program folders by adding '''.old''' to them. Do not rename the '''Mozilla Thunderbird''' folder if there is one. After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. --------- If there is a problem, start your '''Computer''' in safe mode and try again. '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''