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firefox crashing nearly once everyday on lenovo t540p with win 7 or win 10 did clean install of os and still happening!

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  • 2 har dette problem
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  • Seneste svar af FredMcD

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https://crash-stats.mozilla.com/report/index/691e535c-261f-4b63-85fe-5abc62161124

report id: bp-691e535c-261f-4b63-85fe-5abc62161124

Happened on win 10 x64 pro and then i did a clean install of os to win 7 x64 pro and its still happening? What's happening,

I've had this computer for about 3-4 years never had this problem of firefox crashing and closing. I've done some research, maybe it has something to do with lenovo thinkpad power manager? Also when firefox crashes, it says plugin container exe problem? Need to solve this asap, let me know if i need to add additional info?

All Replies (6)

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The crash report shows;

Product Firefox Release Channel release Version 50.0 Build ID 20161104212021 OS Windows 7 OS Version 6.1.7601 Service Pack 1

Not Windows 10


Signature: nsXPCWrappedJS::nsXPCWrappedJS

Kernel32.dll = Microsoft

KERNELBASE.dll = Microsoft

ntdll.dll = Microsoft

IPSEng32.dll = Symantec Intrusion Detection

This is for Sumo's Related Bugs 1295033 NEW --- Crash in nsXPCWrappedJS::nsXPCWrappedJS


That bug was first reported 2016-08-14 and is still being worked on.

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yes its happening on windows 7 and 10. What is it related to?

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hi Usulyre, this kind of crash is highly correlated to the presence of adblock plus - please try removing it and using an addon with the same purpose like https://addons.mozilla.org/firefox/addon/ublock-origin/ instead...

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Hi philipp,

               I will try to remove it and see if that helps, if anyone else sees anything from the report please let me know too thanks.
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hi removed it and didn't help.

report id: bp-d47b5eab-4c9b-4560-8bab-41b552161205

https://crash-stats.mozilla.com/report/index/d47b5eab-4c9b-4560-8bab-41b552161205

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You only have to post the crash report numbers once. As you can see in your last post, the BP is converted to a clickable link.

Signature: js::RemapWrapper

Kernel32.dll = Microsoft

ntdll.dll = Microsoft

igdumdim32.dll = Intel Graphics Accelerator Drivers for Windows Vista(R)

ieframe.dll = Windows Internet Explorer

IPSEng32.dll = Symantec Intrusion Detection

This is for Sumo's Related Bugs 856670 REOPENED --- OOM crash in [@ js::RemapWrapper]


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration