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URGENT UPDATE POSSIBLE HACK- HELP PLEASE!!

Skrevet

I was on Snagajob.com just now, searching for jobs. All of a sudden my screen just changed to what I assumed was the Mozilla update site, where it was a reddish orange colored screen, saying urgent update, please update now. So I clicked the update link, and a 2nd screen popped up. (Screenshot below) Then I looked at the address bar and this was the web address:

https://akotajamestimothywhite.org/947802644823/f57758d10cecf4ca0a992441e7bb4d2/41ae86576f9286e3a8adc5c1b11ae161.html

Can anyone please help? I don't know if I should continue to stay online, exit then reopen my browser, or what!! What will this do to my laptop? If this was fake how can I remove it? I have antivirus/malware installed and nothing popped up!

I was on Snagajob.com just now, searching for jobs. All of a sudden my screen just changed to what I assumed was the Mozilla update site, where it was a reddish orange colored screen, saying urgent update, please update now. So I clicked the update link, and a 2nd screen popped up. (Screenshot below) Then I looked at the address bar and this was the web address: https://akotajamestimothywhite.org/947802644823/f57758d10cecf4ca0a992441e7bb4d2/41ae86576f9286e3a8adc5c1b11ae161.html Can anyone please help? I don't know if I should continue to stay online, exit then reopen my browser, or what!! What will this do to my laptop? If this was fake how can I remove it? I have antivirus/malware installed and nothing popped up!

Yderligere systemdetaljer

Installerede plugins

  • Adobe PDF Plug-In For Firefox and Netscape 15.20.20039
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • McAfee MSC FF plugin DLL
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • Shockwave Flash 23.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.4.194
  • 5.1.50901.0
  • Unity Player 5.3.6f1
  • WildTangent Games App V2 Presence Detector

Program

  • Firefox 49.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
  • Support-URL: https://support.mozilla.org/1/firefox/49.0.1/WINNT/en-US/

Udvidelser

  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Grafik

  • adapterDescription: Intel(R) HD Graphics 5500
  • adapterDescription2:
  • adapterDeviceID: 0x1616
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.14393.321
  • driverDate: 12-21-2015
  • driverDate2:
  • driverVersion: 20.19.15.4360
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes; D3D11 blacklisted with DLL igd10iumd32.dll (20.19.15.4360); Using D3D9 API
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Ændrede indstillinger

Diverse

  • User JS: Nej
  • Tilgængelighed: Ja
Luk

Nyttigt svar

I apologize- my first upload attempt didn't succeed, so here is the screenshot of the second screen:

I apologize- my first upload attempt didn't succeed, so here is the screenshot of the second screen:
FredMcD
  • Top 10 Contributor
4254 løsninger 59584 svar

Nyttigt svar

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For the last five months, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

. '''Whenever you get a message / popup that''' '''software / files need to be updated;''' <u>'''DO NOT USE ANY OF'''</u> <u>'''THE PROVIDED LINKS'''</u> While this may be a legitimate message, it could also be <u>'''Malware or a Virus'''</u>. Any time you want or need to check for upgrades, go to the website of the <u>'''True Owner'''</u> of the program in question. For example, to check out Firefox, go to '''https://www.mozilla.org''' {web link} You can report such a site at; '''[http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page]''' {web link} which is the same when done while on site by going to '''Help > Report Web Forgery''' '''[http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse]''' {web link} For the last five months, an epidemic of '''Fake Update Notices''' have been popping up all over the place. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

Spørgsmålsstiller

Normally I wouldn't have clicked. For some reason, I went ahead and clicked it, not thinking, probably because it ticked me off that it redirected my job app to that page instead so I just clicked to get it over & done & get back to the application. So since I DID click it, how do I get it off my laptop?

Normally I wouldn't have clicked. For some reason, I went ahead and clicked it, not thinking, probably because it ticked me off that it redirected my job app to that page instead so I just clicked to get it over & done & get back to the application. So since I DID click it, how do I get it off my laptop?
FredMcD
  • Top 10 Contributor
4254 løsninger 59584 svar

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
jscher2000
  • Top 10 Contributor
8758 løsninger 71658 svar

These sites use coded links so that we are not able to see exactly what you downloaded (the link only works on your computer and only for a limited time). So unfortunately you're just going to have to do a full scrub-down with numerous cleaning tools (see Fred's link) and hopefully that will take care of it.

These sites use coded links so that we are not able to see exactly what you downloaded (the link only works on your computer and only for a limited time). So unfortunately you're just going to have to do a full scrub-down with numerous cleaning tools (see Fred's link) and hopefully that will take care of it.
James
  • Top 25 Contributor
  • Moderator
1598 løsninger 11286 svar

FredMcD said

For the last five months, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

Well not fake update notices in general but just this particular "urgent Firefox update" one has been frequent.

''FredMcD [[#answer-927777|said]]'' <blockquote>For the last five months, an epidemic of '''Fake Update Notices''' have been popping up all over the place. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update </blockquote> Well not fake update notices in general but just this particular "urgent Firefox update" one has been frequent.