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Fails to connect asking if I have right web address

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MSN news allowed headline page but unable to receive any further requested information on the subject asking me if I have the right web address. Can receive emails but cannot send just forwards to my outbox. I have documents hit with malware "odin" so am I to assume this is the cause of all the problems?


I believe "odin" was introduced into my computer when I mistakenly downloaded Adobe 9.5 instead of Adobe 9.5.5 and the message I receive when attempting to open a document attacked by "odin" requests an app to enable access to the document

MSN news allowed headline page but unable to receive any further requested information on the subject asking me if I have the right web address. Can receive emails but cannot send just forwards to my outbox. I have documents hit with malware "odin" so am I to assume this is the cause of all the problems? I believe "odin" was introduced into my computer when I mistakenly downloaded Adobe 9.5 instead of Adobe 9.5.5 and the message I receive when attempting to open a document attacked by "odin" requests an app to enable access to the document

Yderligere systemdetaljer

Installerede plugins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.51.2 for Mozilla browsers
  • Picasa plugin
  • Shockwave Flash 23.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • 5.1.50901.0
  • NPWLPG

Program

  • Firefox 49.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
  • Support-URL: https://support.mozilla.org/1/firefox/49.0.1/WINNT/en-US/

Udvidelser

  • Kaspersky Protection 5.0.130-0-20160620125320 (light_plugin_F6F079488B53499DB99380A7E11A93F6@kaspersky.com)
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Skype 8.3.0.9150 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Grafik

  • adapterDescription: ATI Mobility Radeon HD 4200 Series
  • adapterDescription2:
  • adapterDeviceID: 0x9712
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 320
  • adapterRAM2:
  • adapterSubsysID: 143f103c
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.14393.321
  • driverDate: 1-13-2015
  • driverDate2:
  • driverVersion: 8.970.100.9001
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No; D3D11 blacklisted with DLL atidxx32.dll (8.17.10.436); D3D9 blacklisted with DLL atiumd64.dll (7.14.10.911)
  • webglRenderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 4200 Series Direct3D11 vs_4_1 ps_4_1)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

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FredMcD
  • Top 10 Contributor
4254 løsninger 59582 svar

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.