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Getting (Error code: sec_error_unknown_issuer) - when trying to edit excel doc in sharepoint. Help!

Skrevet

I'm trying to edit an excel doc in the browser. When I go to open the doc it gives the error message: (Error code: sec_error_unknown_issuer) and there is no option to go there anyway.

Thank you for your help!

Court

I'm trying to edit an excel doc in the browser. When I go to open the doc it gives the error message: (Error code: sec_error_unknown_issuer) and there is no option to go there anyway. Thank you for your help! Court

Yderligere systemdetaljer

Installerede plugins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.15
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Citrix Receiver Plugin (Win32)
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 21.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.4.194
  • 5.1.41212.0

Program

  • Firefox 43.0.4
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
  • Support-URL: https://support.mozilla.org/1/firefox/43.0.4/WINNT/en-US/

Udvidelser

  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom) (Inactive)

Javascript

  • incrementalGCEnabled: True

Grafik

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
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  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 05431028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 3-26-2012
  • driverDate2:
  • driverVersion: 8.15.10.2712
  • driverVersion2:
  • failures: [u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(28,30647) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(28,30647) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(28,30647) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(28,30647) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(28,30647) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(28,30647) Code: 0x80070057 format 0']
  • indices: [0, 1, 2, 3, 4, 5]
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

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Diverse

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philipp
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5332 løsninger 23541 svar

hi court, could you give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum.

thank you!

hi court, could you give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum. thank you!

Spørgsmålsstiller

Thanks for your help! I've copied the technical; difficulties and attached a screenshot!

officeweb.ukhc.org uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

(Error code: sec_error_unknown_issuer)

Thanks for your help! I've copied the technical; difficulties and attached a screenshot! officeweb.ukhc.org uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. (Error code: sec_error_unknown_issuer)