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Why do I get about:blank when I try to open a page in a trusted site

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I use City of Victoria Website to pay utility bills but when I try to access my bill it goes to an empty about:blank this happens on other sites as well which I have added as exceptions to popup blocking

I use City of Victoria Website to pay utility bills but when I try to access my bill it goes to an empty about:blank this happens on other sites as well which I have added as exceptions to popup blocking