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Firefox crashes

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I have crashes-Firefox gone, crash report trying to work but never gets submitted-something (?) blocks it. I have screen go black with/out curser-use Window's key to bring up side-bar-get "3DText" listed and when I can close it, the screen comes back. I get script stoppages and Flash plug-in stoppages, very slow response from browser to frozen and latest, since I have been applying the suggested "fixes", Tabs would open, Firefox menu would open, but nothing else. The new tab would not display anything else, including "Getting Started" at top of page. I did get to refresh again but no help. I have run the Maleware program suggested, which helped my pc but not browser. I have Refreshed twice-no change. I have updated plug-in as well as Mozilla - no change. If anything, it is running worse with this new "New Tab," unresponsive, blank page problem. I am so, so frustrated. I have had difficulty getting my problems stated fully because the problems stop me. I hope someone can help me. I know this is a lot but I feel completely stuck. I really want to keep this browser as I like it best but I keep thinking maybe I'll have to switch. Please help! Thank you

I have crashes-Firefox gone, crash report trying to work but never gets submitted-something (?) blocks it. I have screen go black with/out curser-use Window's key to bring up side-bar-get "3DText" listed and when I can close it, the screen comes back. I get script stoppages and Flash plug-in stoppages, very slow response from browser to frozen and latest, since I have been applying the suggested "fixes", Tabs would open, Firefox menu would open, but nothing else. The new tab would not display anything else, including "Getting Started" at top of page. I did get to refresh again but no help. I have run the Maleware program suggested, which helped my pc but not browser. I have Refreshed twice-no change. I have updated plug-in as well as Mozilla - no change. If anything, it is running worse with this new "New Tab," unresponsive, blank page problem. I am so, so frustrated. I have had difficulty getting my problems stated fully because the problems stop me. I hope someone can help me. I know this is a lot but I feel completely stuck. I really want to keep this browser as I like it best but I keep thinking maybe I'll have to switch. Please help! Thank you

Yderligere systemdetaljer

Installerede plugins

  • Exent's browser plugin
  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Amazon MP3 Downloader Plugin 1.0.17
  • Citrix Online App Detector Plugin
  • Exent® AOD Gecko Plugin
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 20.0 r0
  • 5.1.30514.0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Program

  • Firefox 43.0.4
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:43.0) Gecko/20100101 Firefox/43.0
  • Support-URL: https://support.mozilla.org/1/firefox/43.0.4/WINNT/en-US/

Udvidelser

  • Avast SafePrice 10.3.5.13 (sp@avast.com)
  • Avast Online Security 10.3.3.13 (wrc@avast.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • RealDownloader 1.3.3 ({DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Grafik

  • adapterDescription: NVIDIA GeForce 6100
  • adapterDescription2:
  • adapterDeviceID: 0x0242
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 60061509
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 1-31-2013
  • driverDate2:
  • driverVersion: 6.14.13.783
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No; Failed to create H264 decoder
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 6100 Direct3D9 vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 9

Ændrede indstillinger

Diverse

  • User JS: Nej
  • Tilgængelighed: Nej
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FredMcD
  • Top 10 Contributor
4306 løsninger 60471 svar

Nyttigt svar

You have NVidia’s network access manager or Forceware Network Manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

You have NVidia’s network access manager or Forceware Network Manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update ---------- Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there?

Spørgsmålsstiller

Rev. Judith Dennis said

I have crashes-Firefox gone, crash report trying to work but never gets submitted-something (?) blocks it. I have screen go black with/out curser-use Window's key to bring up side-bar-get "3DText" listed and when I can close it, the screen comes back. I get script stoppages and Flash plug-in stoppages, very slow response from browser to frozen and latest, since I have been applying the suggested "fixes", Tabs would open, Firefox menu would open, but nothing else. The new tab would not display anything else, including "Getting Started" at top of page. I did get to refresh again but no help. I have run the Maleware program suggested, which helped my pc but not browser. I have Refreshed twice-no change. I have updated plug-in as well as Mozilla - no change. If anything, it is running worse with this new "New Tab," unresponsive, blank page problem. I am so, so frustrated. I have had difficulty getting my problems stated fully because the problems stop me. I hope someone can help me. I know this is a lot but I feel completely stuck. I really want to keep this browser as I like it best but I keep thinking maybe I'll have to switch. Please help! Thank you


I do not have NVidia's network access manager or Forceware Network Manager but I do have NVIDIA PhysX and NVIDIA Drivers. Are these the same or related in any way? Thank you.

''Rev. Judith Dennis [[#question-1103785|said]]'' <blockquote> I have crashes-Firefox gone, crash report trying to work but never gets submitted-something (?) blocks it. I have screen go black with/out curser-use Window's key to bring up side-bar-get "3DText" listed and when I can close it, the screen comes back. I get script stoppages and Flash plug-in stoppages, very slow response from browser to frozen and latest, since I have been applying the suggested "fixes", Tabs would open, Firefox menu would open, but nothing else. The new tab would not display anything else, including "Getting Started" at top of page. I did get to refresh again but no help. I have run the Maleware program suggested, which helped my pc but not browser. I have Refreshed twice-no change. I have updated plug-in as well as Mozilla - no change. If anything, it is running worse with this new "New Tab," unresponsive, blank page problem. I am so, so frustrated. I have had difficulty getting my problems stated fully because the problems stop me. I hope someone can help me. I know this is a lot but I feel completely stuck. I really want to keep this browser as I like it best but I keep thinking maybe I'll have to switch. Please help! Thank you </blockquote> I do not have NVidia's network access manager or Forceware Network Manager but I do have NVIDIA PhysX and NVIDIA Drivers. Are these the same or related in any way? Thank you.
FredMcD
  • Top 10 Contributor
4306 løsninger 60471 svar

And what about Safe Mode?

And what about Safe Mode?
cor-el
  • Top 10 Contributor
  • Moderator
17680 løsninger 159941 svar

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also:

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this: *make sure you have the latest Flash version:<br>http://www.adobe.com/special/products/flashplayer/fp_distribution3.html *check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration *disable protected mode in the Flash plugin (Windows Vista and later)<br>https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox *disable hardware acceleration in the Flash plugin<br>https://helpx.adobe.com/flash-player/kb/video-playback-issues.html *disable hardware acceleration in Firefox<br />https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration See also: *http://kb.mozillazine.org/Flash#Troubleshooting