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plugin not responding

  • 13 svar
  • 5 har dette problem
  • 59 visninger
  • Seneste svar af cor-el

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I am continually getting the problem that the "plugin is not responding" at first it was only once every few days, now it is almost every time I open firefox and it continues to happen after closing it down and restarting. I have gone through the answers to this problem on your site but it is still the same, please help I cannot get anything done on my laptop because this is now a constant problem.

Alle svar (13)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

check this:

  • see if there are updates for your graphics drive drivers


  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)


  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Tried starting in safe mode, did exactly the same thing within 2 minutes. I've looked at some of the other options above, but they seem so very complicated, I doubt I could find my way through these suggestions. Anything simpler you can suggest?

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Hi, which plugin? Open the Add-ons Manager (Ctrl+Shift+Esc) > Plugins, and try setting the offending one to Ask to Activate or Never Activate to see if that stops the message.

If it is Shockwave Flash, see - Adobe Flash plugin has crashed - Prevent it from happening again.

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Unfortunately I don't know what Plugin is causing the problem. In Add-ons I only have 3 activated: Codec activated by Firefox, Primetime by Adobe and Adobe Acrobat. All the rest say "ask to activate" so there is only the choice of one of the 3? I have previously reloaded Firefox because of the Shockwave Flash crashing, but this hasn't stopped that happening either!

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As well as the "plugin is not responding" and "Adobe has crashed" I am also regularly getting "Firefox is not responding" this is making it almost impossible to access the net with Firefox, has anyone got any other platforms I could try, Explorer is out as it no longer works with Vista.

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Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

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You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

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Application Basics

Name: Firefox Version: 41.0 Build ID: 20150917150946 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.0; rv:41.0) Gecko/20100101 Firefox/41.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days

Report ID: bp-6fe177cd-b16c-4863-beb8-7c1692150929 Submitted: 2 days ago

All Crash Reports (including 1 pending crash in the given time range)


Name: SwagButton Version: 181 Enabled: true ID: shopearn@prodege.com

Name: AVG Security Toolbar Version: Enabled: false ID: avg@igeared

Name: Microsoft .NET Framework Assistant Version: 0.0.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b}

Name: Skype Click to Call Version: Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}


Adapter Description: Mobile Intel(R) 4 Series Express Chipset Family Adapter Drivers: igdumdx32 igd10umd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x2a42 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (7.0.6002.23771) Driver Date: 2-11-2011 Driver Version: GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 360b103c Supports Hardware H264 Decoding: false Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 (#0) Assert: D3D11 device creation failed0x887a0004

Important Modified Preferences

browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.newtab.url: http://search.swagbucks.com/?f=51 browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20150917150946 browser.startup.homepage: http://www.google.com.au/ browser.startup.homepage_override.buildID: 20150917150946 browser.startup.homepage_override.mstone: 41.0 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 41.0 gfx.blacklist.direct2d: 3 gfx.driver-init.appVersion: 41.0 gfx.driver-init.deviceID: 0x2a42 gfx.driver-init.driverVersion: gfx.driver-init.feature-d2d: false gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.lastUpdate: 1442110049 media.gmp-eme-adobe.version: 12 media.gmp-gmpopenh264.lastUpdate: 1442110050 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150917150946 media.gmp-manager.lastCheck: 1443594231 media.hardware-video-decoding.failed: false network.auth.allow-subresource-auth: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1443412605 places.history.expiration.transient_current_max_pages: 51864 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npolw: 0 plugin.state.nppdf: 2 plugin.state.npunity3d: 0 print.printer_TX420_NX420(Network).print_bgcolor: false print.printer_TX420_NX420(Network).print_bgimages: false print.printer_TX420_NX420(Network).print_colorspace: print.printer_TX420_NX420(Network).print_command: print.printer_TX420_NX420(Network).print_downloadfonts: false print.printer_TX420_NX420(Network).print_duplex: 1515870810 print.printer_TX420_NX420(Network).print_edge_bottom: 0 print.printer_TX420_NX420(Network).print_edge_left: 0 print.printer_TX420_NX420(Network).print_edge_right: 0 print.printer_TX420_NX420(Network).print_edge_top: 0 print.printer_TX420_NX420(Network).print_evenpages: true print.printer_TX420_NX420(Network).print_footercenter: print.printer_TX420_NX420(Network).print_footerleft: &PT print.printer_TX420_NX420(Network).print_footerright: &D print.printer_TX420_NX420(Network).print_headercenter: print.printer_TX420_NX420(Network).print_headerleft: &T print.printer_TX420_NX420(Network).print_headerright: &U print.printer_TX420_NX420(Network).print_in_color: true print.printer_TX420_NX420(Network).print_margin_bottom: 0.5 print.printer_TX420_NX420(Network).print_margin_left: 0.5 print.printer_TX420_NX420(Network).print_margin_right: 0.5 print.printer_TX420_NX420(Network).print_margin_top: 0.5 print.printer_TX420_NX420(Network).print_oddpages: true print.printer_TX420_NX420(Network).print_orientation: 0 print.printer_TX420_NX420(Network).print_page_delay: 50 print.printer_TX420_NX420(Network).print_paper_data: 9 print.printer_TX420_NX420(Network).print_paper_height: 11.00 print.printer_TX420_NX420(Network).print_paper_name: print.printer_TX420_NX420(Network).print_paper_size_type: 0 print.printer_TX420_NX420(Network).print_paper_size_unit: 1 print.printer_TX420_NX420(Network).print_paper_width: 8.50 print.printer_TX420_NX420(Network).print_plex_name: print.printer_TX420_NX420(Network).print_resolution: 1515870810 print.printer_TX420_NX420(Network).print_resolution_name: print.printer_TX420_NX420(Network).print_reversed: false print.printer_TX420_NX420(Network).print_scaling: 1.00 print.printer_TX420_NX420(Network).print_shrink_to_fit: true print.printer_TX420_NX420(Network).print_to_file: false print.printer_TX420_NX420(Network).print_unwriteable_margin_bottom: 0 print.printer_TX420_NX420(Network).print_unwriteable_margin_left: 0 print.printer_TX420_NX420(Network).print_unwriteable_margin_right: 0 print.printer_TX420_NX420(Network).print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1442110095

Important Locked Preferences


Incremental GC: true


Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2

Experimental Features

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Try to update to Firefox 41.0.1 that has just been released.

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Done that, my version is up to date, just stopped once again due to "plugin container for Firefox has stopped working". surely there must be a simple solution out there?

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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


Signature hang

Process Type plugin Shockwave Flash Version:

Attention Sumo's there are 12 related bugs

justal50 said

Tried starting in safe mode, did exactly the same thing within 2 minutes

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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bp-e0a82d14-16da-4a3d-8fbc-c89182151001 bp-f248cd3e-ff15-40ae-b2a4-e47cd2151001 bp-dbabc202-a407-4a05-bacc-aae2a2151001 bp-9530b1c7-a5f5-4ec0-a325-2d2b32151001 bp-88440895-76a9-425e-b282-5b0d72151001 bp-d08d01bb-1f89-4379-8a5d-98b6b2151001 bp-cce6d701-40c2-4761-85d7-356702151001 bp-b6f255bd-4c3a-451d-a0dc-dc22c2151001 bp-7938a252-1ce4-4288-828a-ab5952151001 bp-4fe0833c-fc47-4536-a2e7-0d13f2151001

Ændret af cor-el den

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You can check for problems with current Shockwave Flash plugin versions and try this:

See also: