Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Rolling back to Firefox 40.0.2 resolves slow eBay issues in 40.0.3

more options

Running Windows 7 Pro x64, Intel core i7, 8GB RAM

Firefox 40.0.3 was hanging a lot when browsing eBay pages after upgrading. Removing all addons did not resolve the issue, nor did clearing cache or re-installing 40.0.3.

Re-installing 40.0.2 resolved the issue.

Some change introduced in 40.0.3 or possible eBay site upgrade is causing one of the top ecommerce sites to becomes unusable.

I recommend contacting ebay techs to resolve this issue if you believe the change did not occur on the Firefox end.

Additionally, when bringing up the task manager application, I see the ffcert.exe is running most of the time when the hangs occur. I never noticed this app previously, but that may be due to the hang not occurring so I had no reason to keep task manager open.

Alle svar (1)

more options

Please be advised that the ffcert.exe is not a Firefox task. This executable file is related to Kaspersky Anti-Virus developed by Kaspersky Lab and has been linked to potential performance issues in Firefox.

Please view this website for more information on repairing issues with the ffcert.exe file.