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How to turn link back on after firefox suddenly switched it off?

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Hey firefox,

I'm using the webmail of my work at my home computer. Now, I'm a chemist, so I receive newsletters with newly appeared articles in it. These I normally click on and then it shows the article. Suddenly things have changed, cause it doesn't show the article any more, Instead, it gives the message: "Deze link is voor uw veiligheid uitgeschakeld" (this link is switched off for security reasons). I really don't see any harm in this link, so how can I switch it on again, so that I get to see the link?

Hey firefox, I'm using the webmail of my work at my home computer. Now, I'm a chemist, so I receive newsletters with newly appeared articles in it. These I normally click on and then it shows the article. Suddenly things have changed, cause it doesn't show the article any more, Instead, it gives the message: "Deze link is voor uw veiligheid uitgeschakeld" (this link is switched off for security reasons). I really don't see any harm in this link, so how can I switch it on again, so that I get to see the link?

Yderligere systemdetaljer

Installerede plugins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Google Update
  • IE Tab 2 Plug-in for Mozilla/Firefox
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • np-mswmp
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 18.0 r0
  • 5.1.40416.0
  • VLC media player Web Plugin 2.1.3

Program

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0

Yderligere information

Luk
guigs 1072 løsninger 11697 svar

I have not seen this in Firefox before. Please can you upload a screenshot? please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.


If not, and this helps see if its an add on by starting Firefox in Safe Mode and see if it gives you the same issue:

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

I have not seen this in Firefox before. Please can you upload a screenshot? please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. If not, and this helps see if its an add on by starting Firefox in Safe Mode and see if it gives you the same issue: '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu: * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''. '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Safe Mode window appears, select "Start in Safe Mode". ;[[Image:SafeMode-Fx35]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem.
cor-el
  • Top 10 Contributor
  • Moderator
17757 løsninger 160584 svar

What security (anti-virus) software do you have?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that has effect.

What security (anti-virus) software do you have? Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that has effect. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
FredMcD
  • Top 10 Contributor
4333 løsninger 60925 svar

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.0 Adobe PDF Plug-In For Firefox and Netscape 11.0.05
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Separate Issue; Your System Details shows; Installed Plug-ins Adobe PDF Plug-In For Firefox and Netscape 11.0.0 Adobe PDF Plug-In For Firefox and Netscape 11.0.05 <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.