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Random crashes

  • 3 svar
  • 2 har dette problem
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  • Seneste svar af cor-el

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For the past few months Firefox just crashes at random while I'm browsing, doing nothing in particular when it happens.

Windows 7 64, everything should be up to date and I did a few scans on my PC which came up clean.

Last couple of crashes. bp-e212ae21-ca56-4c56-968e-8bfe92150503 bp-b17fac9e-b65c-49fd-b241-e6a8c2150501 bp-3803e40c-6c6e-42f4-8d15-9c6752150501 bp-50ad0bc4-ba8b-4066-8973-cecb52150429 bp-e4ea09d0-2367-4e77-9faf-669b02150427

For the past few months Firefox just crashes at random while I'm browsing, doing nothing in particular when it happens. Windows 7 64, everything should be up to date and I did a few scans on my PC which came up clean. Last couple of crashes. bp-e212ae21-ca56-4c56-968e-8bfe92150503 bp-b17fac9e-b65c-49fd-b241-e6a8c2150501 bp-3803e40c-6c6e-42f4-8d15-9c6752150501 bp-50ad0bc4-ba8b-4066-8973-cecb52150429 bp-e4ea09d0-2367-4e77-9faf-669b02150427

Valgt løsning

You can try to disable or enable(try both) hardware acceleration in Firefox.

   Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" 

You need to close and restart Firefox after toggling this setting.

   https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
   https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
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Nobody? Do I need to post more information?

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Valgt løsning

You can try to disable or enable(try both) hardware acceleration in Firefox.

   Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" 

You need to close and restart Firefox after toggling this setting.

   https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
   https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
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This crash signature is usually related to a problem with Trusteer, but Trusteer doesn't show in the modules list of the crash report.

  • Firefox 37.0.2 Crash Report [@ mozilla::ipc::MessagePumpForNonMainThreads::Run(base::MessagePump::Delegate*) ]

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.