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I'm using Firefox 36.0. Under OPTIONS, although I can see the various settings/tabs, none of them will work.....everything is frozen...
In selecting OPTIONS, the page opens with STARTUP/DOWNLOADS/TABS. However, nothing I "click" on with open any of these functions, nor am I able to change the General/Search/Content/etc on the left side of the screen. Any suggestions??
Alle svar (3)
tried that, nothing. Tabs are still frozen
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
There are other things that need your attention.
Your System Details List shows multiple Flash plugins.
- Shockwave Flash 16.0 r0
- Shockwave Flash 11.9 r900
You can find the installation path of all plugins on the about:plugins page.
You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
- (32 bit Windows) C:\Windows\System32\Macromed\Flash\
- (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
You can uninstall the current Flash player version and (re)install the latest Flash version.
See this about uninstalling Flash players:
Note that this will remove all installed Flash players.
You can find the latest Flash player versions for Firefox on this page: