Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Asks to install jave continually

  • 8 svar
  • 3 har dette problem
  • 1890 visninger
  • Seneste svar af FredMcD

more options

Click on a web that needs java ... get the popup - activate plugin ... I agree Then it says Plugin out of date and takes me to Oracle site and downloads installer Run & install .... Start browser again .... go to site Tells me plugin is needed - install plugin ... I select yes Then get popup to 'run java runtime environment' I accept Then I get popup 'plugin not available' do I want manual install I select yes and it takes back to Oracle web site and it starts all over again.

Keeps going around the loop.

This is on PC version W64 sp1 Firefox ver 34.0.5

Valgt løsning

Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu, find and check the plugins, make sure they are set properly.

Læs dette svar i sammenhæng 👍 1

Alle svar (8)

more options

Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144

The current programs are; Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

You should not be getting this run-around.


Please post the web addresses where this is going on. NO personal data please.

Ændret af FredMcD den

more options

I go to this site: http://www.scubaboard.com/forums/addonchat.php then click on the chat button … this goes to http://www.scubaboard.com/forums/addonchat.php

although I think it only routes once logged in as user.

It then brings up the following screen – you then get in the loop asking you to install plugin, download java etc.

When I click on Firefox link it takes me to Oracle, it downloads its own installer jxpinstall .... when I run that it chooses what ver to install on PC

more options

Valgt løsning

Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu, find and check the plugins, make sure they are set properly.

more options

FredMcD said

Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu, find and check the plugins, make sure they are set properly.

That worked ... never knew of this option (or needed to use it) .. but it worked. Thanx

more options

Well, now we know the cause of your problem. With plugins, there are two settings for them. The second one is what you did for the web page. At that menu, the settings are for that web site only.

The primary settings is in the Add-ons Manager.

Open the Add-ons Manager. Type about:addons<Enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

On the left, select Plugins. Go thru all of them, and set the ones you need ( Flash , Java . . . ) to Always. The others, select Ask. If you see a plugin that has a security flag, set that to Ask also.

Corrected error. Sorry.  :-(

Ændret af FredMcD den

more options

OK ... initially confused as I was following text in email alert ... now followed changes above ... changed setting and it works - Thnx

more options

Fred ... related (sort of) as I was in add-on manager I used the 'check to see if plugins are up to date"

It reports VLC as not up to date ... I run teh 'update now' from the button. It downloads the latest file from VLC .. even though it said I have latest ver I run it ... made sure it included browser components. After run (and restart of FF) it still reports VLC as not up to date ... see pic attached..

more options

sargan said

related (sort of) as I was in add-on manager I used the check to see if plugins are up to date

This is an old problem. The test page has a list that someone manually changes when new versions of programs come out. But whoever does this job takes their time updating the site. Even if you have a newer version of a program, the site will tell you that an update is needed. If the web site that owns the program says you are up to date, Great !