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I get this message," The proxy server is refusing connections"

Skrevet

The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.
The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working.

Valgt løsning

hello dave, please check in the firefox menu ≡ > options > advanced > network > connection - settings... that firefox is set up to directly connect to the internet ('no proxy'). Firefox can't load websites but other browsers can

in addition since there is the malicious "general crawler" extension present in your list of addons, please perform a scan of your system with those two free security tools specialised in removing adware and browser hijackers:

Troubleshoot Firefox issues caused by malware

Læs dette svar i sammenhæng 45

Yderligere systemdetaljer

Installerede plugins

  • Shockwave Flash 15.0 r0
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • This plug-in enables downloading of HTML5 videos
  • VLC media player Web Plugin 2.1.3
  • 5.1.30514.0
  • Google Update
  • Citrix Online App Detector Plugin
  • Next Generation Java Plug-in 1.6.0_39 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Program

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

Yderligere information

Application Basics
------------------
Name: Firefox
Version: 33.1
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports
Extensions
----------
Name: General Crawler
Version: 2.0
Enabled: false
ID: gencrawler@some.com
Name: RealDownloader
Version: 17.0.13
Enabled: false
ID: {9D2AA73B-6049-4799-B8AC-925723370070}
Name: Skype Click to Call
Version: 7.3.16540.9015
Enabled: false
ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Graphics
--------
Adapter Description: NVIDIA GeForce GT 430
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: 1024
ClearType Parameters: Gamma: 1000 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
Device ID: 0x0de1
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 3-4-2014
Driver Version: 9.18.13.3523
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Vendor ID: 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 430 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
------------------------------
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 4
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141106120505
browser.startup.homepage: http://www.google.co.uk/
browser.startup.homepage_override.buildID: 20141106120505
browser.startup.homepage_override.mstone: 33.1
dom.mozApps.used: true
extensions.lastAppVersion: 33.1
gfx.direct3d.last_used_feature_level_idx: 0
keyword.url: http://uk.search.yahoo.com/search?fr=mcafee&type=A112GB80005&p=
media.gmp-manager.lastCheck: 1417957396
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
print.printer_Brother_MFC-J6510DW_Printer.print_bgcolor: false
print.printer_Brother_MFC-J6510DW_Printer.print_bgimages: false
print.printer_Brother_MFC-J6510DW_Printer.print_colorspace:
print.printer_Brother_MFC-J6510DW_Printer.print_command:
print.printer_Brother_MFC-J6510DW_Printer.print_downloadfonts: false
print.printer_Brother_MFC-J6510DW_Printer.print_duplex: 1515870810
print.printer_Brother_MFC-J6510DW_Printer.print_edge_bottom: 0
print.printer_Brother_MFC-J6510DW_Printer.print_edge_left: 0
print.printer_Brother_MFC-J6510DW_Printer.print_edge_right: 0
print.printer_Brother_MFC-J6510DW_Printer.print_edge_top: 0
print.printer_Brother_MFC-J6510DW_Printer.print_evenpages: true
print.printer_Brother_MFC-J6510DW_Printer.print_footercenter:
print.printer_Brother_MFC-J6510DW_Printer.print_footerleft: &PT
print.printer_Brother_MFC-J6510DW_Printer.print_footerright: &D
print.printer_Brother_MFC-J6510DW_Printer.print_headercenter:
print.printer_Brother_MFC-J6510DW_Printer.print_headerleft: &T
print.printer_Brother_MFC-J6510DW_Printer.print_headerright: &U
print.printer_Brother_MFC-J6510DW_Printer.print_in_color: true
print.printer_Brother_MFC-J6510DW_Printer.print_margin_bottom: 0.5
print.printer_Brother_MFC-J6510DW_Printer.print_margin_left: 0.5
print.printer_Brother_MFC-J6510DW_Printer.print_margin_right: 0.5
print.printer_Brother_MFC-J6510DW_Printer.print_margin_top: 0.5
print.printer_Brother_MFC-J6510DW_Printer.print_oddpages: true
print.printer_Brother_MFC-J6510DW_Printer.print_orientation: 0
print.printer_Brother_MFC-J6510DW_Printer.print_page_delay: 50
print.printer_Brother_MFC-J6510DW_Printer.print_paper_data: 1
print.printer_Brother_MFC-J6510DW_Printer.print_paper_height: 11.00
print.printer_Brother_MFC-J6510DW_Printer.print_paper_name:
print.printer_Brother_MFC-J6510DW_Printer.print_paper_size_type: 0
print.printer_Brother_MFC-J6510DW_Printer.print_paper_size_unit: 0
print.printer_Brother_MFC-J6510DW_Printer.print_paper_width: 8.50
print.printer_Brother_MFC-J6510DW_Printer.print_plex_name:
print.printer_Brother_MFC-J6510DW_Printer.print_resolution: 1515870810
print.printer_Brother_MFC-J6510DW_Printer.print_resolution_name:
print.printer_Brother_MFC-J6510DW_Printer.print_reversed: false
print.printer_Brother_MFC-J6510DW_Printer.print_scaling: 1.00
print.printer_Brother_MFC-J6510DW_Printer.print_shrink_to_fit: true
print.printer_Brother_MFC-J6510DW_Printer.print_to_file: false
print.printer_Brother_MFC-J6510DW_Printer.print_unwriteable_margin_bottom: 0
print.printer_Brother_MFC-J6510DW_Printer.print_unwriteable_margin_left: 0
print.printer_Brother_MFC-J6510DW_Printer.print_unwriteable_margin_right: 0
print.printer_Brother_MFC-J6510DW_Printer.print_unwriteable_margin_top: 0
privacy.cpd.sessions: false
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
Important Locked Preferences
----------------------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSMIME
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSSL
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSUTIL
Expected minimum version: 3.17.2
Version in use: 3.17.2
Experimental Features
---------------------

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philipp
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  • Moderator
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Valgt løsning

hello dave, please check in the firefox menu ≡ > options > advanced > network > connection - settings... that firefox is set up to directly connect to the internet ('no proxy'). Firefox can't load websites but other browsers can

in addition since there is the malicious "general crawler" extension present in your list of addons, please perform a scan of your system with those two free security tools specialised in removing adware and browser hijackers:

Troubleshoot Firefox issues caused by malware

hello dave, please check in the firefox ''menu ≡ > options > advanced > network > connection - settings...'' that firefox is set up to directly connect to the internet ('no proxy'). [[Firefox can't load websites but other browsers can]] in addition since there is the malicious "general crawler" extension present in your list of addons, please perform a scan of your system with those two free security tools specialised in removing adware and browser hijackers: * [http://www.malwarebytes.org/antimalware/ Malwarebytes Anti-Malware Free] * [http://www.bleepingcomputer.com/download/adwcleaner/ Adwcleaner] [[Troubleshoot Firefox issues caused by malware]]