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Best option-reset or reinstall Firefox?

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  • 4 har dette problem
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  • Seneste svar af cor-el

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Because of an unresolved issue with my ISP and their email program (won't keep me logged in) it has been suggested that I reinstall Firefox which I think is a bit drastic. My question is this- would I be better off using the reset feature of uninstall Firefox and do a clean install? I know that either way I will have to reinstall ad ons , plug ins and probably other stuff. So if it were you which option would you take? Thanks Bob

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ok, if the first article didn't help then please perform a reset: Refresh Firefox - reset add-ons and settings

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hello bob, a reset is the better option in this situation. but first i would try if you can resolve the situation by the steps described in this article: Websites say cookies are blocked - Unblock them

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Philipp-I followed all the directions(at least I think I did) and Netzero webmail will not keep me logged in.Each time I leave the message center and then go back to it I have to log in all over again. Question-when I went into options/privacy and brought down custom settings,I checked the entries for accept cookies from site but what about these entries-remember browsing and download history,remember search and form history,clear history when FF closes and keep cookies until-- Do I check these or not? To tell you the truth I never saw this problem when I was using Win.8 with FF 33.1.1 but for some odd reason Win.8 chose to upgrade to 8.1 without asking. That is when this issue really started. Any other suggestions? Bob

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ok, if the first article didn't help then please perform a reset: Refresh Firefox - reset add-ons and settings

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Thanks a lot.Resetting FF seems to have cleared up problem. Lets hope it lasts. Bob

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Details like websites remembering you (log you in automatically) are stored in a cookie.

Let all cookies expire when Firefox is closed to make them session cookies.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: Keep until: "I close Firefox"

Create a cookie 'allow' exception for cookies that you would like to keep.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

In case you are using "Clear history when Firefox closes" or otherwise clear recent history:

  • do not clear the Cookies
  • do not clear the Site Preferences

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.