Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My sync account verification e-mail expired within minutes.

  • 2 svar
  • 1 har dette problem
  • 13 visninger
  • Seneste svar af guigs

more options

So, I registered a new sync account. Went to the e-mail after a few minutes to verify it, but the link was already expired.

So, I registered a new sync account. Went to the e-mail after a few minutes to verify it, but the link was already expired.

Alle svar (2)

more options

Hey there,


Apologies for this issue, sounds very irritating :/ It seems this is a fairly widespread issue, but as the vast majority of us are volunteers (including myself) we don't have any access whatsoever to the servers for security reasons. Therefore, I've flagged this up for a member of Mozilla staff or someone who can help you better to follow it up - they should get back to you soon.


Sorry for the inconvenience!


Curtis Parfitt-Ford Mozilla Support

more options

Hi,

We are investigating a few instances of this and would love help narrowing down where this is happening. Is this still happening to you? If possible can you please private message the link.