Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mousing through bookmarks will blacken each option, the header glitches and bugs terribly, and reset didn't work.

  • 4 svar
  • 1 har dette problem
  • 21 visninger
  • Seneste svar af FredMcD

more options

All other browsers work fine, but Firefox has always had problems. Some websites that work on other browsers, and even in Firefox on other computers, refuse to work on this machine. With the new update, the menu and tab bars are glitched beyond recognition. Resetting didn't work. I took a screenshot - is there any way to upload that?

Alle svar (4)

more options

The initial poster can't post a picture, but if you press the Browse button under the Reply box you can post it then. Just reply to your own question.

Has Firefox always had this problem, or did it start with v29 update?
I found that after Firefox v29, a LOT of my settings and
add-ons were changed / reset. Try this; Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Then check ALL of your settings. Browser and add-ons. Then restart.

more options

Thanks for the reply, Fred! I've had the menu blackening problem for a while (see the picture), but it got much worse with the recent update. The problem persists in safe mode; I turned off Hardware Acceleration but what do you mean by check all your settings?

more options

Under extensions, you have listed;

AVG Security Toolbar 18.1.0.443 (avg@toolbar) (Inactive)
AVG Security Toolbar 7.008.031.001 (avg@igeared) (Inactive)

I suggest you remove the outdated program, and try again.

Firefox and many of your add-ons have options or settings. They tell the program what to do.

more options

BTW, did you turn off Use Hardware Acceleration?