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my computer has been crashing when i am using firefox. I was watchung a new video first, then when i was trying to update my flash player like support suggested

Firefox
cor-el odpověděl(a)
J Divitt
J Divitt

It started the first time when I had Firefox. I would be watch an online video and the picture would stop and the sound would become a buzz or a slow buzz and the sound trying to play. It became more and more. I chanced to chrome for a while. I wanted to try out fox again but it started all over again. It also happen when it looked up possible fixes and tried to update my flash player like suggested. It got to the point where it was downloading and the computer crashed. the only thing I can do every time is do a hard boot and start my computer all over again. I don't think I ever had to do that with chrome. Help me, I really do like Firefox a lot but I am going to have to go back to chrome. Also, another thing that is happening is my firewall program is popping up more with a TCP warning.

It started the first time when I had Firefox. I would be watch an online video and the picture would stop and the sound would become a buzz or a slow buzz and the sound trying to play. It became more and more. I chanced to chrome for a while. I wanted to try out fox again but it started all over again. It also happen when it looked up possible fixes and tried to update my flash player like suggested. It got to the point where it was downloading and the computer crashed. the only thing I can do every time is do a hard boot and start my computer all over again. I don't think I ever had to do that with chrome. Help me, I really do like Firefox a lot but I am going to have to go back to chrome. Also, another thing that is happening is my firewall program is popping up more with a TCP warning.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

J Divitt
J Divitt Autor dotazu

There is no error code. The whole computer freezes and the video stops and there is either a buzzing sound or a very slow audio but nothing else. Even the mouse will not work.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Try to disable hardware acceleration in Firefox.

Try to "disable the hardware acceleration" in the Flash Player.

See also:

Flash "Display settings" window: