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On my bank website, when I try to go to certain pages, the screen just goes gray, but I can still read the content of the original page, and I can not do anything further. How can I fix this problem?

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The screen goes gray when I try to click on certain pages of my bank website. It freezes and won't let me go any further with no explanation as why this is happening. I have called the bank website and they told me that it must be a browser or computer issue. Can you help me fix this problem?

The screen goes gray when I try to click on certain pages of my bank website. It freezes and won't let me go any further with no explanation as why this is happening. I have called the bank website and they told me that it must be a browser or computer issue. Can you help me fix this problem?