Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

I upgraded to Firefox 6 and now when I try to open it, a window says there's already a copy of Firefox open and there can only be one at a time but there is no other copy!

  • 2 odpovědi
  • 4 mají tento problém
  • 6 zobrazení
  • Poslední odpověď od Chouette

more options

I was trying to update my Firefox profile from my old computer and it didn't work and as I was in the middle of that process I was prompted to upgrade to Firefox 6 which I did. But now when I try to open Firefox, it won't let me because it says there's another copy already open. I have taken everything related to Firefox except the brand new version of it I just downloaded off my computer and I still get that message. What should I do?

I was trying to update my Firefox profile from my old computer and it didn't work and as I was in the middle of that process I was prompted to upgrade to Firefox 6 which I did. But now when I try to open Firefox, it won't let me because it says there's another copy already open. I have taken everything related to Firefox except the brand new version of it I just downloaded off my computer and I still get that message. What should I do?

Všechny odpovědi (2)

more options

Try to create a new profile as a test to check if your current profile (if you still have it) is causing the problems.

See Basic Troubleshooting: Make a new profile:

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See:

more options

I have a similar problem; but I think the cause of the "already running" message is that my computer crashed. I rebooted before I learned to look for the parent lock file, but even when I knew to look for it, I found my original profile folder to be empty. So I created another profile folder, and FF works, but I cannot access my old profile folder. When I open the location where it should be, nothing's there. But if I go to profile manager, I see my original profile is still there (and it has a location, it's where it should be - and where it's invisible, but even if I type in this location, nothing comes up). I tried making all folders visible (I run Windows 7), but this did not make my old profile visible. I want to find it because of the bookmarks I bookmarked recently.