Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

After changing primary email, it keeps telling me invalid password, showing the old email in sync

  • Žádné odpovědi
  • 1 má tento problém
  • 1 zobrazení
more options

I am adding a new device. I changed the primary email months ago.

Now, when I go to sign in for sync I get prompted for may email and password, after validating that I get an email with the verification code.

After writing the verification code, I get an error message saying invalid password, and it shows my old email that was used for the account.

So now there's no way to configure sync, even writing the correct password for that old email account, repeats the process with no luck.

Old email address was completely removed months ago when I added the new email.

I am adding a new device. I changed the primary email months ago. Now, when I go to sign in for sync I get prompted for may email and password, after validating that I get an email with the verification code. After writing the verification code, I get an error message saying invalid password, and it shows my old email that was used for the account. So now there's no way to configure sync, even writing the correct password for that old email account, repeats the process with no luck. Old email address was completely removed months ago when I added the new email.