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Using update 69.0.2, where did my bookmarks go?

Přidáno

The backup files don't even exist. The html file is gone from the HD of the computer. Launched firefox the other day and the bookmarks were just gone. Everything was reset-homepage, add ons, etc. I have tried all of the recommended fixes listed in the lost bookmarks questions and none solve my issues.

The backup files don't even exist. The html file is gone from the HD of the computer. Launched firefox the other day and the bookmarks were just gone. Everything was reset-homepage, add ons, etc. I have tried all of the recommended fixes listed in the lost bookmarks questions and none solve my issues.
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Další informace o systému

Nainstalované zásuvné moduly

  • Shockwave Flash 26.0 r0

Aplikace

  • Identifikace prohlížeče: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

Více informací

cor-el
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  • Moderator
17466 řešení 157836 odpovědí

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).


You can also look for a "Old Firefox Data" folder on the desktop in case the refresh feature in Firefox was used.

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile": *https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks You can open the <b>about:profiles</b> page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using. *Do NOT click any Remove button on this page. *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp). *https://support.mozilla.org/en-US/kb/dedicated-profiles-firefox-installation ---- You can also look for a "Old Firefox Data" folder on the desktop in case the refresh feature in Firefox was used. *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
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