X
Klepněte zde pro přechod na mobilní verzi webu.

Fórum podpory

I cannot login to outlook.com in Firefox. It doesn't work in safe mode either. How can I fix this?

Přidáno

I try to log in on this page and every time I click login, the page just reloads and does not allow me to log in.

I try to log in on this page and every time I click login, the page just reloads and does not allow me to log in.
Přiložené obrázky
Citovat

Další informace o systému

Aplikace

  • Identifikace prohlížeče: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.100 Safari/537.36

Více informací

My_Cheese_Is_Slippin'
  • Top 10 Contributor
39 řešení 454 odpovědí
Hi juliann141, Try this link: https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1565718017&rver=7.0.6737.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fnlp%3d1%26RpsCsrfState%3dd61954be-82a8-4daa-486a-8baef24ecb2b&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=90015
Bylo to pro vás srozumitelné? 0
Citovat
FredMcD
  • Top 10 Contributor
4193 řešení 58536 odpovědí

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}
Bylo to pro vás srozumitelné? 0
Citovat

Autor otázky

Neither of those things worked. I found out I can log in if I using the private browsing option but, I don't want to have to do that all the time

Neither of those things worked. I found out I can log in if I using the private browsing option but, I don't want to have to do that all the time
Bylo to pro vás srozumitelné?
Citovat
Položit otázku

Pro přidání odpovědi se musíte přihlásit ke svému účtu. Pokud dosud nemáte účet, položte novou otázku.