Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Firefox crashes

  • 4 odpovědi
  • 4 mají tento problém
  • 23 zobrazení
  • Poslední odpověď od A.T.

more options

Firefox is crashing regularly. Is it possible to tell me what I can do from these recent crash reports? Report ID Date Submitted bp-15f0eedd-d4ab-43d5-bfd4-0ba2c2141129 29/11/2014 19:56 bp-a23f0e07-db63-4785-b91e-d8ec62141129 29/11/2014 11:59 bp-e5bbf3aa-73e4-4631-9530-431b22141128 29/11/2014 08:17 bp-0fd6b451-88c3-4b1f-a36d-5eae82141128 28/11/2014 23:25 bp-6e848821-a18e-4ce7-bc38-fe7fd2141128 28/11/2014 20:30 bp-ebe855aa-67c3-4194-914a-fc2722141127 27/11/2014 18:32 bp-580058ab-9065-4284-85e3-fbe3a2141127 27/11/2014 15:58 bp-1207c436-b001-4be3-afcd-b3bc52141126 27/11/2014 05:22 bp-d15c99cc-3fa5-40d1-91d6-7f8c42141124 24/11/2014 20:08 bp-fd83ec4a-6135-49b5-88d4-95c522141124 24/11/2014 18:27 bp-6b988a7a-6403-46bb-803a-56f012141122 23/11/2014 10:14 bp-39d14632-22e9-4081-97b9-05a2e2141121 21/11/2014 19:53 bp-7fc3f229-65a3-4ddc-91e8-1472a2141118 18/11/2014 21:20 bp-bc86b844-2764-4f68-8e0f-fdb292141111 11/11/2014 16:55

Firefox is crashing regularly. Is it possible to tell me what I can do from these recent crash reports? Report ID Date Submitted bp-15f0eedd-d4ab-43d5-bfd4-0ba2c2141129 29/11/2014 19:56 bp-a23f0e07-db63-4785-b91e-d8ec62141129 29/11/2014 11:59 bp-e5bbf3aa-73e4-4631-9530-431b22141128 29/11/2014 08:17 bp-0fd6b451-88c3-4b1f-a36d-5eae82141128 28/11/2014 23:25 bp-6e848821-a18e-4ce7-bc38-fe7fd2141128 28/11/2014 20:30 bp-ebe855aa-67c3-4194-914a-fc2722141127 27/11/2014 18:32 bp-580058ab-9065-4284-85e3-fbe3a2141127 27/11/2014 15:58 bp-1207c436-b001-4be3-afcd-b3bc52141126 27/11/2014 05:22 bp-d15c99cc-3fa5-40d1-91d6-7f8c42141124 24/11/2014 20:08 bp-fd83ec4a-6135-49b5-88d4-95c522141124 24/11/2014 18:27 bp-6b988a7a-6403-46bb-803a-56f012141122 23/11/2014 10:14 bp-39d14632-22e9-4081-97b9-05a2e2141121 21/11/2014 19:53 bp-7fc3f229-65a3-4ddc-91e8-1472a2141118 18/11/2014 21:20 bp-bc86b844-2764-4f68-8e0f-fdb292141111 11/11/2014 16:55

Zvolené řešení

hello A.T., these crashes are linked to your graphics hardware - please try updating your graphics driver, this should be the right link for your system: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

or in case this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (4)

more options

Zvolené řešení

hello A.T., these crashes are linked to your graphics hardware - please try updating your graphics driver, this should be the right link for your system: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

or in case this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

more options

Thank you. I'll let you know how it goes.

more options

You can also try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false
more options

It has greatly improved. Thank you very much for your advice.