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Search Engines Won't Respond.

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list. No matter which engine I select, it doesn't open. None of the… (read more)

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list.

No matter which engine I select, it doesn't open. None of the search engines will open. How do I get them online again? It seems to have happened after the last Mozilla update. Thank you.

Asked by Heather 6 days ago

Last reply by Heather 2 days ago

No option to pin extension to toolbar

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bit… (read more)

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Asked by jonathan.prin 2 weeks ago

Last reply by jonathan.prin 3 days ago

fire fox based browsers

whenever I use a fire fox browser my game (specifically minecraft doesnt happen on any other game) my mouse goes completely invisible whenever my browser is open, and ive… (read more)

whenever I use a fire fox browser my game (specifically minecraft doesnt happen on any other game) my mouse goes completely invisible whenever my browser is open, and ive tried closing it and trying a different browser like waterfox which also gets the issue and ive tried chrome that DOESNT get the issue. I havent had this problem before since recently and I dont believe I have done any changes to my game or my firefox so i'd like to get help on why this happens specifically on firefox/waterfox, and why its only minecraft and no other games

Asked by Sethyla 4 days ago

Not able to transfer Firefox bookmark backup file from Windows 10 to Firefox uunder Windows 11. Can you help please?

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me i… (read more)

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me in doubt if I have done the recovery correctly. When I come to look at the bookmarks, nothing happens. The bookmarks and the software to open them are not connecting. Can you help?

Asked by james.a.murphy 4 days ago

Changing tabs unloads and (sometimes) reloads images

Firefox has quite recently started showing a new and very annoying behaviour. When I have multiple tabs open with image files, Firefox will randomly unload the images w… (read more)

Firefox has quite recently started showing a new and very annoying behaviour.

When I have multiple tabs open with image files, Firefox will randomly unload the images when I switch between tabs. There seems to be no rhyme or reason as to when and why. In one instance I may be able to go through 10 tabs without an issue, and in other instances it will unload and have to reload images multiple times, even if I am only switching between two tabs.

Sometimes the images will reload automatically a couple of seconds after switching to a new tab, and other times the image will not reload unless I navigate away to a different website and then hit the back button to return to the image. In either case, it's extremely aggravating when looking back and forth between two images in different tabs to compare differences when they reload every single time I switch between them.

This only seems to happen with image files. I can have any number of web pages open in different tabs and they will not unload, but if the address points directly to an image it exhibits this behaviour.

I have already looked for solutions and tried disabling the 'browser.tabs.unloadOnLowMemory' option through the 'about:config' menu, but this has no effect on the behaviour at all. It continues to unload images when this option is set to 'false'.

This behaviour is a very recent change from how Firefox usually works, so I'm assuming that it's something to do with the latest update(s). I've only noticed it happening in the past couple of weeks, though I don't remember exactly when in that timeframe the problem first appeared.

Looking for any possible solutions or options that I might try to correct this.

Asked by BardMichaelKelly 4 days ago

Xfinity and PGE

Well I was trying to pay my bills and I couldn't pay PGE as it says its not supported. Tehn I go to pay my Xfinity and Access Denied popped up.. What the hey is going on … (read more)

Well I was trying to pay my bills and I couldn't pay PGE as it says its not supported. Tehn I go to pay my Xfinity and Access Denied popped up.. What the hey is going on that these companies wont support Firefox? I hate Google. I've been paying my bill on the Firefox platform for years. This is frustrating. Are you able to help. The last time I was able to speak with a human who walked me through the back end and I'm sure we went to settings but I'm not that skilled.

Asked by wealth4u 5 days ago

Harmony Web Protection Privacy Policy

A tab comes up every few minutes with " Harmony Web Protection Privacy Policy" I've checked the button " I AGREE" But it still keeps coming up, over and over. I did not a… (read more)

A tab comes up every few minutes with " Harmony Web Protection Privacy Policy" I've checked the button " I AGREE" But it still keeps coming up, over and over. I did not ask for this extention, I did not want this extention, and I have and pay for a great security system for my computer. In the time that it took to type this the tab with "Harmony Web Protection Privacy Policy" has opened up twice. I have enjoyed Firefox for years, but maybe sometimes things don't need FIXED.

Asked by ScottK 6 days ago

Internet

I am on Windows 11. I use a Vodafone network. Most of the time I anable to access the internet. Sometimes I can, sometimes I can't. I do not use a proxy. I am totally… (read more)

I am on Windows 11. I use a Vodafone network. Most of the time I anable to access the internet. Sometimes I can, sometimes I can't. I do not use a proxy. I am totally frustrated. When I go to settings/networks it tells me that all is OK and I am connected.

Asked by Charles Lockyer 6 days ago