Thunderbird Community Forum

As in the subject, my computer has sound everywhere else but, despite 'play a sound' still showing as ticked in general settings, no sound happens when an e-mail arrives. And, in general settings for 'when a new message' arrives, I can hit the Play Button there and the sound happens. How do I fix this?

Since some time my standard number of print copies in Thunderbird has changed from 1 into 2. I have to adapt this number each time I print. How can I change this back?

This is more of a suggestion than a question.

I have been enjoying Thunderbird's Email account immensely, however there is one area of the interface that drives me a bit batty.

I really like using the Unified inbox, so that I can see all of the new emails from all of the accounts connected to the interface. However, I would love to see some kind of change to the interface that would reduce the duplicate notifications I get when new messages get downloaded.

When a new message comes in I get multiple notifications for it, one in the unified inbox and one in the local folders (two notifs for the same message). Additionally if I delete a new email without opening it I get notifications for trash and even spam (I really have no desire to see those ever again, they were deleted or put in spam for reasons). As you can imagine if this happens with the three or four accounts attached (especially after a few days without opening it), it can get overwhelming trying to sort how many new emails I REALLY have.

If there was a way to modify the code involved to only report the unified (or individual) inbox rather than it and the local folders and trash and spam, it would be even better than it already is.

Thank you for your time! I hope this is a suggestion that can be integrated in upcoming updates.

Sincerely, DDRandall

I have over a hundred message rules which I have listed in alphabetical order. However, every time I add a new rule, it is a chore to alphabetically place it in with the existing list of rules. Is there a current way to have the list automatically be put/kept in alphabetical order? If not, perhaps including a method to do so in a future update? Thank you.

Most of my buttons have disappeared except the send button, which doesn't work. Online help is confusing or doesn't fix the problem. I'm ready to move to a different platform. Why is this so difficult?

I tried the Toolbar fixes in this forum and got the menu to show up, thank you. (Any menu in Compose mode had disappeared. Actually, both Firefox and Thunderbird icons on desktop and Taskbar had disappeared as well, and I had to reinstate shortcuts. This may or may not be pertinent.)

But when I try to add "Send" to the menu, using customize, the "Send" icon is nowhere to be found as an option, so I cannot add it to the Toolbar in Composition mode. "Send" is grayed out in all bold textmenus. If I use Ctrl-Enter, message does get sent. Using Windows 10, still. Perhaps this is an upgrade issue?

Subject: Persistent Column and Folder Layout Issues — Not Being Saved Between Sessions

This is a follow-up to my previous support requests regarding two ongoing problems that significantly impact daily usability.

Column Settings I manage multiple accounts, and my preferred column layout is: Starred, Read Status, Attachment, Subject, From, and Date/Time. I do not use Threads, Correspondents, or Spam Status columns. Despite setting these preferences repeatedly, Thunderbird fails to retain them. Every day I must spend time reconfiguring columns across some or all of my accounts — the state varies unpredictably from one session to the next. This is a persistent, daily frustration that costs meaningful time. Most other major email clients save and reliably maintain column preferences. I'd expect Thunderbird to do the same.

Folder Panel Layout Two problems occur regularly when Thunderbird loads:

Folder order — Standard system folders (Inbox, Sent, Drafts, All Mail, Trash, Spam) should appear at the top of each account. Instead, Sent, All Mail, Trash, and/or Spam are frequently scattered among custom folders, with no apparent consistency.

Folder expansion — Most or all folders load in an expanded state, exposing every nested sub-folder regardless of whether they contain unread mail. This creates unnecessary visual clutter and requires manual collapsing each session.

Again, this behavior is uncommon in other widely-used email clients. Summary These are not one-time glitches — they recur daily and represent a significant usability gap. I'd appreciate confirmation that these are known issues being tracked, or guidance on a reliable fix. Reformatting the interface every morning is not a reasonable expectation for users.

My Thunderbird does look strange, though it works alright. It annoys me, there are black-gray rectanguler spots left top and bottom. It dissapears when in full screen mode. It is not in any other program. I add a picture. Is there anybody who knows how to solve this. Thanks, Hans, Netherlands

Is there a way to change the default font color for replies in Thunderbird? Nothing I do works, and it is a real pain to have to manually change the color every time I reply to an email.

Thanks.

All of my emails are being marked as read immediately. I have that option turned off in settings on all devices. I am not using bit defender. This only started after I moved to a windows 11 computer. I only have one account. I have read the previous forum similar issues.

As the topic says, the message list turned from the usual dark-mode look, to a full black background after updating to 151.0.

Was this an intentional change? How can I revert it?

Currently using TB 153.0, Win 11 on desktop PC.

In past versions there was a progress bar on right end of the status line, along bottom edge of the screen, that showed progress while TB was compacting folders. That bar hasn't been visible in last few updates.

When prompted today, I allowed TB to start compacting. I'd permanently deleted a really big bunch of old emails in last few days, so probably a lot of space that could be recovered. I kept waiting and waiting and waiting, but without the progress I had no idea if TB was busy or possibly frozen. So I just left it alone. When I came back and tried to manually start compacting, it immediately said "Done, 0K saved". So it had obviously done the compacting.

If it's an option, how do I enable that progress bar? If not currently available, please consider restoring it in future TB updates. I -for one- think it's a very useful feature.

THX!

No matter how large or small the Thunderbird window is, I can't see all 3 of the Address Book columns without expanding the window to take up the entire laptop screen. The column width seem to be locked in at a pre-set number of pixels. I've tried to grab the edges of the columns to reduce their width, but they don't seem to be active. What I would really like would be for the Book to adjust to the Thunderbird window's width, or at least let me scroll between the columns. As it is, I can't view or edit the entry details of a individual listing in my Book without greatly enlarging the whole window.

Any ideas on changing these column widths would be appreciated. I've got Windows 11, and TB version 140.13.0esr (64-bit).

Thanks, Grasses

I have a rather intriguing issue with the message editor which isn't a problem but puzzles me.

I monitor a number of email accounts. When compiling a message using one particular sending account the line spacing in the editor is reduced, as in the second attached image. If I use any of the other accounts it is correct, as in the first image . In each case the line spacing of the message that is actually sent is correct.

It's obviously not a big issue, but I'm struggling to understand how the editor can change depending on the sender account. Any ideas?

How do i change the icons representing email folders? I have some Spam folders that display a 'flame', and other display a folder. I want to change the folder icon to a 'flame' icon so I have visual consistency.

This has been the way things are for many versions now.

Thanks for your help in advance