Showing questions for topic:
Showing questions tagged:

When changing password on an email account TB requires a change to smtp and imap separately

Xfinity email service required me to change my password (security issue?). I went through the process but when I attempted to change my password in TB, it required me to … (read more)

Xfinity email service required me to change my password (security issue?). I went through the process but when I attempted to change my password in TB, it required me to change both the imap and smtp servers separately.

Apparently this is normal for TB. But this is radically different from other email systems. Most allow me to change the password once and it propagates to both the imap and smtp servers.

Am I missing something. If not, why does TB do it this way? This is extremely frustrating and unexpected for many people, I would think.

Oh, this is especially frustrating because I'm in a situation where two of my three Xfinity email accounts are repeatedly requiring a password change. I'm still trying to get to the bottom of that with Comcast.

Open 2
Thunderbird Passwords and sign in
John S replied 3 days ago

Thunderbird (OAuth) blocked for one Workspace, interfering with a second — Error 400: admin_policy_enforced

Hello, We need help with Mozilla Thunderbird and OAuth2 access to Google Workspace accounts. This worked for years and recently started failing. Setup — two SEPARATE Goog… (read more)

Hello,

We need help with Mozilla Thunderbird and OAuth2 access to Google Workspace accounts. This worked for years and recently started failing.

Setup — two SEPARATE Google Workspace organizations, in the same Thunderbird profile:

Workspace A — egkt.hu (separately administered) → does NOT block Thunderbird. Works fine on a clean machine where it is the only account. Workspace B — egyensulyintezet.hu (a different organization, different admin) → blocks Thunderbird with admin_policy_enforced.

Already tested / ruled out (NOT a client, machine or network issue): - A personal @gmail.com account (no Workspace policy) sends perfectly from the same Thunderbird. - egkt.hu works standalone on a clean macOS machine. - No antivirus/TLS interception (Defender scan clean, hosts file default, certificate valid), no proxy (system + Thunderbird), TCP to smtp.gmail.com:465 succeeds, fails on both office network and mobile hotspot, ports 465 and 587.

Our questions: For Workspace B (egyensulyintezet.hu): please confirm this is the API controls → App access control policy blocking third-party apps, and advise how to mark the Thunderbird OAuth client ID (above) as Trusted so users can use Thunderbird. Is it expected that a blocked account from one Workspace can interfere with the OAuth login of an account from a separate Workspace in the same Thunderbird profile? If so, how do we prevent that?

Thank you, Sebastian

Open
Thunderbird Passwords and sign in